First, we’d like to give a quick nod to the team at MS Teams.
Undeniably, they’ve also built a great product that people love to use. It does what it’s supposed to do and it does it well.
So why companies [.c-red]choose Rocket.Chat Over Microsoft Teams?[.c-red]
In short: Because they are centered more around legal compliance, scalability, and UI customization.
Rocket.Chat offers much more flexibility and security than MS Teams. You can access the source code, access and build integrations, APIs, and more, enabling you to customize the platform to your specific needs.
Furthermore, although Microsoft Teams states they do not use or share your information for any purpose, it is still vulnerable to their security parameters and policies. Rocket.Chat removes that risk.
Here are 4 reasons why companies pick Rocket.Chat over MS Teams
Rocket.Chat offers on-premise hosting
MS Teams is proprietary while Rocket.Chat is an open-source software
Rocket.Chat lets you connect with MS Teams and Slack users
Not just for Office 365 users
Ready to talk?
Still not convinced? No problem.
Full access to source code, server APIs, libraries, and influence on the roadmap
Team collaboration features
Unlimited features in every plan
Teams and channels
Voice, video, and screen sharing
File, image, and link sharing
Unlimited message hihistory
Federation (connect across other platforms)
High availability (deploy in multiple instances to form a cluster)
Integrations beyond MS Teams apps
Customer service features
Manual & Auto Chat Routing
Agent office hours configuration
Facebook, Whatsapp, Twitter Integrations
SMS & CRM integrations
Analytics and Real-time monitoring dashboards
Chat tagging and forwarding
Private network deployment (SaaS or Self-managed)
No third party monitoring
Verifiable data retention policies in every plan
Post incidents reports
End-to-end encryption of all data
ISO 27001 (external audit)
Configurable user settings and policies in every plan
Data loss prevention (DLP)
SSO beyond Office 365 Apps
Multifactor authentication in every plan
ID-only push notifications
Native apps for iOS, Android, Windows, Mac and Linux