Rocket.Chat Earns Highest-ever Ranking On Capterra’s Top 20 Remote Work & Livechat Software!


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We're Over The Moon!

Rocket.Chat Earns Highest-ever Ranking On Capterra

Last week, the leading software review platform Capterra announced that Rocket.Chat has been named Top 20 in these two categories:

Capterra is a free online service that helps organizations find the best tech solutions to succeed. We are humbled to see our efforts recognized by such a well-known authority for tech platforms!

To give you an overview of why users pointed Rocket.Chat as such a valuable platform, we dove into each category explaining what users love most about us:

Top 20 Remote Work Softwares: Why Was Rocket.Chat Chosen Out Of 300 Companies?

The category Remote Work software includes a combination of different types of solutions needed for professionals to be efficient and effective in their role from outside fixed office space. This is exactly why Rocket.Chat was named out of 300 solutions analyzed by Capterra’s users.

Rocket.Chat’s main features for remote work ensure that you:

  • Enable team collaboration regardless of your team location
  • Count on high-security standards to your data, with easy deployment
  • Move away from long email threads or non-reliable communication tools

Based on verified ratings from Capterra, we listed what users said they love most about using working remotely in Rocket.Chat:

Rocket.Chat Earns Highest-ever Ranking On Capterra’s Top 20 Remote Work & Livechat Software
Source: Capterra

Top 5 LiveChat Software: Behind The Impressive 4.4/5 Users Satisfaction

Live Chat software allows companies to chat with customers in real-time via their website. This Top 20 report only includes stand-alone software products. To be featured on this list, companies must offer core live chat functionality and have at least 10 unique user reviews between March 2019 and March 2020.

Thanks to these benefits behind our platform, Rocket.Chat just made it to the top 5!

  • Save your chat history and never worry about missing data again
  • Boost your company’s productivity by communicating quickly and efficiently
  • Improve customer experience by chatting with external customers and your team in the same place

Our users seem to agree. Here are a few reasons why they recommend Rocket.Chat for daily messaging and collaboration:

Source: Capterra

These are only a few benefits among numerous offered by our platform. If you don’t use a communication hub to make your team more productive, start your Rocket.Chat free trial today (14 days, no credit card required).


Capterra Top 20 reports constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of nor constitute an endorsement by, Capterra or its affiliates.


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    Wondering if Rocket.Chat is the right fit for your team?

    Lucia Fallavena

    Lucia Fallavena


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