3 killer ideas on how to increase sales using a team collaboration tool

increase sales with the right team collaboration tool

Working in the sales department of any company is not an easy task. In addition to dealing with multiple stakeholders, you also have to split your time between meetings with clients, proposals, follow-up calls and strategies to increase sales. Although you might not be aware of how powerful collaborative work can be to boost sales […]

Secure messaging: what makes Rocket.Chat a safe team collaboration platform?

secure messaging

Picture the following scenario: you get your usual cup of coffee, are ready to start your workday, log into your team collaboration tool on your computer. Then you are immediately greeted by your colleague who sends you a cute kitty picture with a “good morning” message. What are the chances this is a hacker sneaking […]

Rocket.Chat Mobile App 4.13.0: What’s New?

Mobile release 4.13.0

Version 4.13.0 Release Date: December 21, 2020. Compatibility iOS 11+ Android 6+ Rocket.Chat server 0.70.0+ Highlights Support RTL Now the app fully supports RTL languages and, as first language using it, we’re introducing Arabic. Channel Actions We added all actions a user needs to administrate a channel, like remove user, set owner, mute, etc. Improvements […]

We’ve tried 4 different Slack alternatives and here’s our conclusion

Slack alternative . which one is best

There has never been so much talk about team collaboration software as nowadays. The world is witnessing a new working model and improving productivity while working remotely has become a priority for most companies. But among so many options, we noticed several teams looking for Slack alternatives. With this in mind, we decided to test […]

SAML Security Hotfix Available

SAML Security

Dear Rocket.Chat users, We are providing an important security hotfix for Rocket.Chat server outside of the regular release cycle. If you use SAML authentication, make sure to apply this hotfix as soon as possible. Available versions: 3.9.1 / 3.8.3 / 3.7.3 / 2.4.13 / 1.3.4 / 0.74.4CVE-2020-29594 The hotfix will only affect SAML authentication. A […]

Remote work: 5 killer ideas to boost your team collaboration today

remote worker in the middle of a meeting

Our relationship with work has been changing very quickly over the past few years. Remote work, which for many people used to be a sporadic benefit, has become a reality. Like we said in another article, in the USA, it is estimated that 33 percent of the American labour force is currently working from home full-time […]

How centralized communication helps your customer retention

Agent talking to customers on an omnichannel platform

Communicating efficiently has been both a challenge and a priority for most companies. Especially in times of covid-19, team collaboration has become a crucial issue for businesses wishing to emerge victorious from these hard times. But how to simplify communication flows between employees while improving customer retention? Certainly shopping behavior has suffered major changes this […]

Rocket.Chat 3.8: new features, improvements and more!

Rocket.Chat 3.8

Another month, another release! To be released soon, Rocket.Chat 3.8 counts on a lot of new features and improvements. So if you don’t like spoilers, don’t keep on reading! We listed our new features and improvements on our upcoming release below.  Make sure you check it out and know what to expect! *To read the […]

Asynchronous communication: the power booster in your company

Man in home office working remotely

In a single paragraph, we can describe the painfully complex morning routine of many workers without a team collaboration platform: You turn on the computer, open the email and connect to Whatsapp, Messenger, Telegram or Skype. Then you read incoming messages, open Google Calendar and access the first meeting of the day on Zoom. While waiting for […]