Inquiries List

Lists all of the open livechat inquiries. It supports the Offset, Count, and Sort Query Parameters.

URL Requires Auth HTTP Method
/api/v1/livechat/inquiries.list yes GET

Query Parameters

Argument Example Required Description
department ByehQjC44FwMeiLbX Optional The department’s id or name

Example Call

curl -H "X-Auth-Token: 9HqLlyZOugoStsXCUfD_0YdwnNnunAJF8V47U3QHXSq" \
     -H "X-User-Id: aobEdbYhXfu5hkeqG" \

Example Result

    "inquiries": [
            "_id": "GpxfRo8TaPHfsnnC5",
            "rid": "EbQjtCosHJWLQmQYT",
            "name": "Marcos Defendi",
            "ts": "2019-06-11T19:01:57.424Z",
            "department": "jHFgdJyJWstB9M2ik",
            "status": "open"
            "_id": "9dCi64GkwWE389xCm",
            "rid": "ZpjCcbRwPPdnhKWW5",
            "name": "Marcos Defendi",
            "ts": "2019-06-11T19:00:43.124Z",
            "department": "gDDAjeJb7BhHzzEQ8",
            "status": "open"
    "offset": 0,
    "count": 1,
    "total": 1,
    "success": true

Change Log

Version Description
1.2.0 Added