Get started with Rocket.Chat.
The Starter plan enables a self-managed workspace featuring many Rocket.Chat paid capabilities. It is ideal for technical evaluation or small teams.
- Price
- $0Free
- Users
- 50Up to
- Version
- 6.5Available from
How Starter works
- 01Deploy →Docker, Kubernetes, AWS or DigitalOcean.
- 02Run on StarterFree for up to 50 users.
- 03Grow past 50 users ↓Upgrade to a paid plan or downgrade to Community Edition.
Access to the core Rocket.Chat feature set.
Deployment & operational control
- On-premise deployment (air-gapped available with paid plans only)
- One workspace per organization
- Up to 50 users
Identity and access management
- Active Directory and LDAP authentication
- Single sign-on
- Multi-factor authentication
- Role-based access control
Compliance
- End-to-end encryption
- Data retention policies
- Data loss prevention
- Content moderation and monitoring
Communications
- Channels, groups, direct messages and threaded discussions
- Multimedia and file sharing
- Searchable message history
- Read receipts
- Unlimited push notifications
- Localized interface in 64 languages
- Video integrations: Pexip, Jitsi, BigBlueButton, Google Meet, Zoom
- Mobile app (iOS and Android)
Extensibility & customization
- Pre-built apps from the Rocket.Chat Marketplace
- Custom apps with Apps Engine, for building your own apps, workflows and integrations
- Visual customization (themes, colors, layouts)
Resources to help you get started.
Starter support runs on community knowledge and self-serve documentation only.
Installation guides
Docker, Kubernetes and Launchpad, or launch on AWS and DigitalOcean. Pick the method that fits your infrastructure.
Get started → DocsDocumentation
Admin handbook, security hardening, and everything you need to manage your workspace.
Learn more → CommunityCommunity forum
Get help from other Rocket.Chat users, share configurations, and find answers to common questions.
Visit forum →What are the options if my team outgrows Starter?
Upgrade to a paid plan
For organizations where security and compliance are non-negotiable.
Explore plans →Stay free with Community
Open-source (MIT), for hobby projects and communities, not regulated organizations.
How to downgrade →Every edition, side by side.
Community, Starter and our enterprise plans, feature by feature. Filter to the differences or jump to an area.
* Planned for 2026Add-on Available at extra costSelect a feature to read what it does.
01Does Starter support air-gapped deployments?
No. Air-gapped deployments are only available on paid plans. Starter is designed for standard environments and does not support isolated or fully offline infrastructure.
02Can I pay additionally for support in Starter?
No. Starter does not include paid support add-ons. Access to standard support is available only with paid plans.
03Do you offer special pricing for non-profits?
Yes. Our Community Edition and Starter plans are often a good fit. We also have a non-profit program where we provide a reduced-price Commercial plan subscription for eligible organizations.
04What happens if I exceed the Starter user limit?
If you exceed the 50 user limit, your workspace will be restricted from adding new users. Existing users and data remain accessible, but you will need to either reduce your user count to stay within Starter limits, downgrade to the Community plan which has no user cap but comes with its limitations, or upgrade to a paid plan to continue growing without restrictions.
05How do I upgrade from Starter to a paid plan?
You can contact our sales team for assistance. Upgrades are seamless and do not require data migration.
06Will my data be preserved when changing plans?
Yes. Your messages, users, and files remain intact when upgrading or downgrading between plans. Only feature availability changes based on your plan.
