For small and medium businesses, Rocket.Chat is ready
to simplify the collaboration of your workforce:
Keep information at hand for your team, customers and stakeholders
Share files and documents regardless of extensions or formats
Communicate safely with customers using end-to-end encryption
Save your chat history forever and never worry about missing data
Rocket.Chat is the ideal platform for growing businesses as it’s designed to perfectly scale according to your needs. This means you don’t have to worry about future projects and demands interfering on your budget.
Here you also:
- Become more agile by centralizing your whole operation;
- Keep all your chat history saved and save time managing information;
- Talk with your teammates and external customers in the same place;
- Have the best Slack alternative in the segment.
Rocket.Chat is a communication platform that centralizes
all of the tools you need in a digital workplace:
- Custom user permissions;
- Direct and Group Chat Messages;
- Audio and Video Conferencing tools;
- Public or Private Channels;
- Threads and Discussions;
- Guest Role for visitors;
- Marketplace with integration apps.
Customer Engagement: Premium service to improve customer experience
- Analytical Reports;
- White-labeled widget;
- Routing Rules;
- Real-Time Monitoring;
- Canned Responses;
- Departments, Managers and Agents management;
- Integration with CRM, Ticketing System and ERP;
- WhatsApp, Messenger, Livechat, Telegram, SMS, email.
- Chatbot;
- LDAP Advanced Sync;
- REST and Real-time APIs;
- Webhooks and Open API;
- Rocket.Chat Apps.