Top 8 emergency response tools and technologies for 2025

In January 2024, enterprises were shaken by news of Russian hackers breaching Microsoft’s systems and accessing sensitive executive communications. A month later, in February, the Ivanti VPN breach compromised thousands of critical U.S. infrastructure devices. By May, the Volt Typhoon campaign revealed a coordinated effort by a China-linked group to hijack routers and target essential services.

Alarmingly, Check Point Research reported a 30% rise in global cyberattacks in Q2 2024.

This underscores the urgent need for stronger protective measures against sophisticated cyber threats and emergency response tools for quick, secure, and reliable communication during crises.

Let’s explore the top 8 emergency response tools and technologies for 2025, each offering unique capabilities and tailored to specific business needs.

8 best emergency response tools for enterprises

Enterprises rely on emergency response tools to maintain business continuity during critical events. Each tool offers unique strengths, addressing specific aspects of risk management and crisis response.

Here are the top essential tools you can try:

1. Rocket.Chat for secure communication and collaboration

Rocket.Chat is an open-source communication platform most suited for privacy-oriented sectors, such as the government, healthcare, defense, and enterprises.

It has over 12 million users globally and is trusted by government organizations such as the US Navy, Department of Defence and institutions like British Columbia and the City of Cologne.

Key features

Highly secure collaboration: Supports team communication in classified networks like NIPRNet and SIPR, ensuring data protection during high-stress situations.
Advanced access control: Offers 180+ role-based permissions to control access to sensitive information and maintain organizational security.
Deployment flexibility: Set up private networks on the cloud, on-premises, or air-gapped environments. Gain control over your data infrastructure.
Integration and scalability: Integrates with over 50 apps and offers flexible scaling options. You can manage large user volumes, save on infrastructure expenses, and reduce downtime rates.
Omnichannel integration: Streamlines customer and internal communication by integrating WhatsApp, SMS, email, Live Chat, and other channels.
Customization capabilities: Provides white-labeling and open-source flexibility through the MIT License. Tailor the platform to your unique requirements.

Best for

Rocket.Chat is ideal for organizations and governments that require a secure and customizable communication platform during crises. It is particularly suited for handling cybersecurity incidents, coordinating across teams, and maintaining operational continuity in regulated environments.

2. Everbridge for mass notification

Everbridge is a leading mass notification and critical event management system that enables organizations to quickly communicate with employees, partners, and customers during emergencies.

This tool excels at sending geo-targeted alerts and coordinating responses across distributed teams.

Key features

Mass notification: Send alerts through over 25 communication channels, including email, SMS, voice calls, and digital signage.
Incident management: Automate and customize message templates with dynamic fields like text boxes, dates, and multiple-selection lists for precise communication.
Safety connection: Locate individuals based on their static, last known, or expected locations and send timely updates. The mobile app also features an automatic check-in function for seamless tracking.
Global reach and localization: Deliver critical alerts globally with advanced SMS routing, voice call optimization, and language localization for enhanced accessibility.
Scalable infrastructure: Highly available and redundant infrastructure supported by multiple global data centers.

Best for

Everbridge is ideal for large organizations that require rapid, targeted communication during emergencies, such as natural disasters, security threats, or large-scale evacuations.

3. Splunk for incident monitoring and cybersecurity

Splunk is a robust Security Information and Event Management (SIEM) tool that provides advanced real-time data monitoring, analysis, and visualization. It’s widely used to detect, investigate, and respond to cybersecurity incidents efficiently.

Key features

Real-time data insights: Splunk delivers instant analytics through interactive charts, graphs, and dashboards.
Search and analysis tools: Advanced search functionalities allow users to analyze and extract insights from diverse data formats, including CSV, JSON, and log files.
Scalability: Splunk’s architecture can accommodate growing organizational needs, from small deployments to enterprise-wide operations.
Operational intelligence: The platform leverages machine data and artificial intelligence to provide actionable insights and address evolving vulnerabilities.
Comprehensive monitoring: Splunk tracks business metrics and system health in real time. Resolves issues faster and optimizes decision-making.
Custom application development: Built-in SDKs allow developers to create real-time data applications.

Best for

Splunk is ideal for enterprises at risk of data breaches. It enables them to manage cybersecurity incidents effectively.

4. AlertMedia for simple emergency communication

AlertMedia is a versatile emergency communication platform to securely inform teams during critical events. It helps provide real-time updates and ensures seamless communication across geographically dispersed teams.

Key features

Mass notification system: Deliver instant alerts through multiple channels, including SMS, email, mobile push notifications, and desktop alerts.
Location-based targeting: Send alerts to individuals or groups based on their location during localized emergencies.
Two-way communication: Enable real-time feedback from employees and provide timely assistance.
Emergency preparedness tools: Features like risk assessment, event monitoring, and desktop alerts help organizations proactively address potential threats.
Ease of use: The platform’s user interface simplifies setup and management, reducing implementation time.

Best for

Organizations with global teams needing an all-in-one platform for emergency notifications and real-time communication.

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5. Dataminr for advanced crisis response

Dataminr is an advanced AI-powered platform that detects breaking events, risks, and threats in real time by analyzing massive volumes of public data. It enables organizations to respond swiftly and enhance their emergency response capabilities.

For instance, UNICEF’s Operations Centre (OPSCEN) integrated Dataminr’s First Alert into its global crisis response operations in 2023. This enhanced their ability to detect early signs of critical events.

Key features

AI-driven threat detection: Dataminr's platform processes trillions of daily computations across nearly one million unique public data sources. It uses advanced AI, including generative and regenerative models, to synthesize data from text, video, images, and sensors in over 150 languages.
Dataminr pulse for corporate security: Enhances organizational safety by protecting employees, securing facilities, and ensuring operational resilience.
Dataminr pulse for cyber risk: Eliminates cyber risks, third-party vulnerabilities, and cyber-physical threats.
Real-time alerts for first responders: Delivers breaking news and critical updates to first responders, enabling rapid action during emergencies.
Multi-modal fusion AI: Synthesizes multiple data types, like text, visuals, sound, and machine-generated data.

Best for

Companies in high-risk industries and governments needing real-time threat intelligence for quick incident response.

6. CrowdStrike Falcon for cyber incident response

The CrowdStrike Falcon is an Endpoint Detection and Response (EDR) platform that combines advanced AI and machine learning to detect, prevent, and remediate cybersecurity threats. Its cloud-native architecture offers seamless deployment, scalability, and unparalleled security insights for prompt emergency response.

Key features

Next-generation antivirus (NGAV): Offers protection against known and zero-day threats with AI-driven malware detection.
Advanced threat intelligence: Uses the MITRE ATT&CK framework to map and understand cyber threats. This helps you anticipate and defend against potential risks.
Workflow automation: Includes prebuilt workflows and response actions to accelerate threat mitigation.
Device control and anti-exploit technology: Restricts unauthorized device connections and prevents software vulnerabilities from being exploited.
Centralized management console: A unified platform to manage and monitor security across the organization.

Best for

Enterprises handling sensitive data and which are prone to ransomware attacks.

7. Tableau for data visualization in emergency management

Tableau is a dynamic data visualization tool from Salesforce. It helps monitor incident response metrics, assess impacts, and enhance decision-making during emergencies.

For example, the UN World Food Programme used Tableau to save $138 million by enhancing data-driven operations and redirecting resources to support an additional 2 million people globally.

Key features

Customizable dashboards: Tableau’s Accelerators offer ready-to-use, customizable dashboards for 100 industry-specific use cases. You can tailor them to your emergency management needs.
Geospatial analytics: Visualize incidents in their geographical context. Map emergency zones, track resource allocation, and assess risk areas in real time for more effective decision-making.
Real-time insights: Analyze large datasets and refresh dashboards in near real-time. Get up-to-date information during critical events.
Forecasting and predictive modeling: Predict future trends and emergency scenarios to prepare for potential disruptions.
Collaboration and integration: Tableau offers native data connectors for platforms like Snowflake and Presto and integrates with Microsoft Teams and Slack, among others. These features streamline data sharing and foster collaboration across teams.

Best for

Organizations requiring data visualization tools, especially emergency management teams.

8. OnSolve for critical event management

OnSolve combines AI-driven risk intelligence with advanced crisis communication tools that are ideal for emergency response. It empowers organizations to monitor risks, coordinate responses, and safeguard operations during critical events.

Key features

Critical communications: Send time-sensitive alerts in multiple languages via calls, texts, emails, and push notifications. Gather feedback through surveys for improved situational awareness.
Incident management: Streamline incident tracking, response coordination, and resource allocation on a unified platform.
Travel risk management: Ensure the safety of traveling employees by monitoring risks and issuing alerts during emergencies.
On-call scheduling: Use an integrated calendar to manage coverage gaps, identify available responders, and send alerts to the right individuals promptly.

Best for

Organizations of all sizes, from enterprises to government agencies, that need an all-in-one solution for effective crisis response.

Why these tools are essential for modern emergency response

You need the right tools to respond effectively to emergencies in today’s unpredictable landscape. Here’s why:

Real-time communication: Tools like Rocket.Chat enable quick, secure, and reliable communication across teams, ensuring a streamlined emergency response.
Rapid threat detection: Dataminr identifies real-time risks with AI-driven insights, while CrowdStrike prevents cyber threats with its advanced security tools.
Comprehensive crisis management: Platforms like Everbridge and OnSolve provide multi-channel notification systems tailored to emergency response needs.
Data-driven decision-making: Tools like Tableau’s advanced visualizations transform complex datasets into actionable insights, while Splunk’s real-time analytics improve decision-making during cyber incidents.
Enhanced security for sensitive communications: Tools like Rocket.Chat and CrowdStrike provide advanced encryption and endpoint security.

Final note

With the right tools and technologies tailored to your business, you can respond swiftly, minimize risks, and ensure effective emergency response management.

Rocket.Chat is a secure and customizable communication platform for enterprises and governments prioritizing reliable, secure emergency communication.

For example, CCDCOE uses Rocket.Chat to strengthen the cyber resilience of NATO nations, enabling secure communication for thousands of participants.

Reach out to our team to learn more.