Rocket.Chat pricing
Deploy-anywhere secure communications platform for mission-critical operations.
Secure collaboration essentials:
- Self-managed hosting only
- Chat-based communication across web, desktop, and mobile
Enjoy all the features you’d expect from a modern chat experience, including audio and video messages, reactions, file sharing, a PDF viewer, and more. Keep your conversations organized with teams, channels, discussions, or threads for a more structured and purpose-driven workflow. - Up to 1 air-gapped workspace per organizationPhysically isolate your system from external networks, including the public internet, to ensure maximum security. This setup is ideal for organizations with stringent security requirements, such as government agencies, defense sectors, and critical infrastructure operators.
- Unlimited chat and file historyEnsure conversations are never automatically deleted, preventing valuable knowledge from being lost.
- Video conferencing integrationReal-time audio and video conferencing capabilities, enabling teams to share ideas, brainstorm, and collaborate. Available through app integration
- E2E encryptionPrevents eavesdropping by encrypting data, ensuring only intended participants can access the content.
- 2FA authenticationProvides additional protection for workspace users by requiring them to provide two forms of authentication before accessing their accounts.
- Content moderationIt serves to uphold user safety by filtering harmful content like spam and hate speech, preserving brand reputation as a secure platform, and complying with legal regulations. Available via app integration.
- Data loss preventionHelps protect sensitive data from being shared, misused, or accessed by unauthorized users. Administrators can set rules, keywords, and manage channels and discussions. Available through an app integration.
- Read receiptsShows a list of users that have read the message with a timestamp.
- Granular data retention policyEnables you to automatically delete old messages and files in your workspace based on custom rules.
Up to 50 users
Pro
For growing teams looking to exchange
data and information securely.
data and information securely.
$4
(Self-managed)
user/month | billed annually
Custom quote
Everything in Starter, plus:
- Advanced hosting optionsAvailable at an additional cost:
Premium hosting
-Isolated workspace in a shared environment
- Pre-allocated resources
- Enhanced support services
Dedicated hosting
- Dedicated environment
- Custom usage limits
- Custom integration support, SSL certificates, and SMTP configuration
- Possibility to freeze software versions within the supported version window - White-label distribution rightsRemove the watermark from the sidebar footer and explore layout customization options for a seamless, on-brand experience.
- Standard support1-business-day SLA via Desk Portal, 12x5
51 to 500 users
Enterprise
For enterprises and government organizations delivering mission-critical work.
Request a quote
Everything in Pro, plus:
- Privacy-first AI capabilitiesEmpower teams to make faster, informed decisions with a self-hosted LLM, ensuring data security and control. Enrich it with in-house knowledge via our RAG pipeline for precise, relevant responses.
- VoIP callingVoice calling using the SIP protocol, enabling users to make and receive calls over the internet, whether inside or outside your workspace.
Only available for self-managed and dedicated cloud hosting options. - Guest usersExtend collaboration beyond internal teams by inviting external users with restricted access to your workspace. This setup is perfect for working with partners and contractors, enabling project-specific collaboration while maintaining security.
- Custom roles and permissionsCreate new roles and assign specific permissions to control user actions and access within your workspace.
- Device managementMonitor and control device access to the platform, with the option to disconnect devices as needed.
- Advanced scaling optionsSupport for deployment strategies that prevent latency issues as the number of concurrent users grows
- Audit messages panelAudit every conversation in your organization to prevent data leakage and reduce the risk of insider threats. Export the audited conversations and attachments to file audit reports.
- Premium support optionsSUPPORT PLUS
- 2-hour high priority tickets, 24x7
- Hotline support
- Decicated (CSM)
MISSION CRITICAL
- All the advantages of the Support+ plan, plus:
- Features 30 min high priority tickets - Professional ServicesRely on a team of technology experts dedicated to providing consulting and hands-on services tailored to your business need.
Custom users
Need help finding the right plan?
Every company has different needs —
we are here to help.
Talk to salesFAQs
Are there specific programs available for government and public sector?
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I'd like to explore the platform, but I don’t know how to self-host. What alternatives do you offer?
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How can I upgrade between the available plans?
I'm not having access to the Starter and Pro plans. What could be happening?
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