Rocket.Chat pricing

Deliver secure, compliant communications across all levels of security clearance
with Rocket.Chat Secure CommsOSTM

Starter

Self-managed deployments at a limited
scale for small teams
$0
user/month
Deployment & operational control
  • Self-managed hosting only
    Available exclusively as self-managed deployment. Lets your organization retain full control over infrastructure, data security, and compliance.
  • One workspace per organization
    Supports a single workspace per organization. Ensures a unified environment where all teams collaborate under one roof.

  • Launchpad deployment
    Get up and running quickly with our recommended deployment method which provides guided setup and configuration, helping your team start collaborating securely and efficiently from day one.
Secure messaging essentials
  • Hierarchical conversations
    Organize communication across channels, groups, and direct messages. Provides clarity and structure, so teams can focus on the right conversations at the right level.
  • Threaded discussions
    Reply directly within threads to keep conversations in context. Helps preserve clarity and ensures no important detail is lost in busy channels.
  • Channel governance
    Define how channels are created and managed. Maintains organized communication and supports compliance with organizational policies.
  • Message formatting & editing
    Use rich text formatting and edit messages as needed. Makes communication clear, precise, and professional across teams.
  • Multimedia & file sharing
    Exchange images, documents, and multimedia files within secure channels. Controlled sharing keeps sensitive material protected while supporting fast collaboration in operational workflows.

  • Searchable message history
    Access past messages and files instantly. Keeps institutional knowledge at your fingertips and simplifies information retrieval.
  • Audio & video messages
    Record and share voice or video clips within chats. Speeds up communication and enhances clarity in time-sensitive discussions.
  • Read receipts
    See when messages are delivered and read. Enhances accountability and ensures important updates are acknowledged promptly.
Real-time communications
  • Video conferencing integrations
    Start secure, encrypted video calls directly from Rocket.Chat via Pexip, Jitsi, BigBlueButton, Google Meet, Zoom, and more. Enables real-time collaboration without leaving your workspace, perfect for classified or sensitive discussions.
  • Meeting notifications & calendar visibility
    Integrates with your calendar to display meetings and send notifications. Helps teams stay on schedule, avoid conflicts, and ensures mission-critical discussions happen on time.
  • Whiteboarding
    Collaborate visually in real time using integrated whiteboards. Supports brainstorming, planning, and complex problem-solving with your team, no matter where they are.
Identity access management
  • Active Directory / LDAP authentication
    Sync Rocket.Chat with your enterprise directory. Simplifies user management, ensures consistent access controls, and reduces administrative overhead.
  • Single sign-on (SAML, OAuth, OpenID Connect)
    Enable users to log in with existing credentials. Improves security, streamlines access, and reduces password fatigue across your organization.
  • Multi-factor authentication
    Add an extra layer of security to protect sensitive communications from unauthorized access and reinforce trust across your teams.
Integration & customizations
  • Pre-built mission apps
    Access ready-to-use apps from the Rocket.Chat Marketplace. Quickly extend functionality to support common workflows without development effort.
  • Custom apps with Apps Engine
    Develop and deploy tailored apps directly in Rocket.Chat with minimal coding. Automate workflows, integrate critical tools, and extend the platform to meet your team’s unique mission requirements.
  • Visual customization (themes, colors, layouts)
    Adjust the look and feel of Rocket.Chat to match your organization. Creates a familiar, branded experience that engages your team.
  • Localized interface (64 languages)
    Use Rocket.Chat in 64 supported languages. Enables global teams to collaborate effectively in their preferred language.
  • Custom user status & attributes
    Define personalized user statuses and attributes. Provides richer context about roles, availability, and responsibilities within the team.
Mobility and endpoint access
  • Secure mobile access (iOS, Android)
    Access Rocket.Chat securely on mobile devices. Stay connected and collaborate safely from anywhere while maintaining enterprise-grade security.
  • Mobile data-at-rest encryption
    Encrypt messages and files stored on devices. Protects sensitive information even if a device is lost or stolen.
  • Mobile biometrics (PIN/FaceID/TouchID)
    Enforce biometric or PIN authentication for app access. Adds an extra layer of security for mobile endpoints.
  • Push notification privacy controls
    Control the information displayed in push notifications. Keeps sensitive content private while ensuring timely alerts.
Federated communications
  • Native Matrix Federation with basic controls
    Rocket.Chat has transitioned to a native implementation of Matrix-compatible federation, moving away from the Synapse-based home server model. This shift enhances scalability, reliability, and performance, ensuring seamless and secure communication across federated Rocket.Chat instances and Matrix-compatible platforms. Agencies can now collaborate more effectively, breaking down silos while maintaining control over their data.

  • Cross-platform messaging with Microsoft Teams
    Connect Rocket.Chat with Microsoft Teams to send and receive messages across platforms. Enables real-time collaboration with external teams while keeping all communications secure and auditable.
Peer-to-peer community assistance
Up to 50 users

Pro

Secure, single-instance deployments for
growing teams
$8
user/month | billed annually
Custom quote
Everything in Starter, plus:
Deployment flexibility and scaling
  • Self-managed or Premium hosting options
    Choose either full self-managed deployment or premium hosted infrastructure. Gives your organization flexibility to meet operational, security, and compliance needs with confidence.
  • Support for air-gapped deployment
    Operate Rocket.Chat in fully isolated networks. Enables secure communication for sensitive operations without compromising accessibility or control.
  • Single-instance scaling
    Scale a single instance to support growing users and workloads. Maintains high performance and reliability as your team expands.
Advanced customizations
  • Full platform white-labeling
    Customize Rocket.Chat’s branding across the platform, including logos, colors, and layouts. Ensures a fully branded experience that aligns with your organization’s identity.
  • Removable watermark for sensitive comms
    Optionally remove default watermarks from messages and files. Supports confidential communication while maintaining professional presentation and trust.
Standard operational support
  • 12×5 on-call coverage
  • Desk portal, email, and hotline support
  • 1 business day response for all severity levels
51 to 500 users

Enterprise

High availability and governance for
mission-critical, multi-instance operations
Everything in Pro, plus:
Mission-critical scalability and resilience
  • Microservices architecture
    Rocket.Chat is built on modular microservices that scale independently. Supports high-volume operations, rapid feature deployment, and robust fault isolation.
  • Multi-instance deployment
    Run multiple interconnected instances to handle global teams and heavy workloads. Delivers consistent performance under enterprise-scale demand.
  • Workspace & channel throughput monitoring
    Continuously track message and channel activity. Enables proactive optimization and ensures critical communications flow without delay.
  • High-availability with disaster recovery
    Engineered for uninterrupted operation with automated failover and backup. Protects mission-critical communications against outages and data loss.
  • Performance monitoring & alerts
    Real-time system monitoring with actionable alerts. Keeps IT teams informed and ensures enterprise operations remain smooth and secure.
  • Comprehensive server logs
    Complete, auditable logs of all system activity. Supports compliance, forensic analysis, and operational transparency across the enterprise.
Real-time communications
  • Voice calls
    Supports secure, high-quality one-to-one VoIP calls within Rocket.Chat (Available as an add-on).

    Uses SIP protocol to enable users to make and receive calls over the internet, inside and outside your Rocket.Chat workspace.

    Only available for self-managed and dedicated cloud hosting options.
  • Multi-party video conferencing
    Host or join video calls with multiple participants via Pexip, Jitsi, BigBlueButton, Zoom, and more. Enables real-time collaboration at scale while protecting sensitive information.
  • Secure session access
    Control who can join calls with robust authentication and access policies. Ensures only authorized participants can enter confidential sessions.
  • Auditable call records
    Maintain logs of call activity for compliance and accountability. Supports governance and forensic review without compromising security.
  • Session metadata logging
    Record essential session details such as participants, timestamps, and duration. Provides insight and traceability for critical communications.
  • Integrated conference chats
    Chats created during Pexip calls automatically persist in Rocket.Chat discussion rooms. All interactions are preserved, allowing conversations to continue securely after the call ends.
Advanced identity and access controls
  • LDAP and SAML user group mapping
    Automatically map enterprise directory groups to Rocket.Chat roles. Ensures consistent access across teams while reducing administrative overhead.
  • Account recovery and credential management
    Robust tools for recovering accounts and managing credentials. Maintains secure access and minimizes operational disruption.
  • Role-based access control
    Implement fine-grained access across users, channels, and features. Ensures sensitive information is accessible only to authorized personnel.
  • Remote device logout
    Immediately revoke session access on lost or compromised devices. Protects enterprise data and maintains security across mobile and desktop endpoints.
Audit and information governance
  • Security event logging
    Logs every administrative action in Rocket.Chat, showing what was changed and by whom. Helps teams quickly spot misconfigurations or unauthorized changes, strengthening operational security.
  • Message and file audit trails
    Creates a secure, traceable record of all messages and file activity. Ensures accountability and supports compliance or forensic investigations.
  • Authentication and access logs
    Records all login attempts to detect suspicious access and help enforce security policies.
  • Compliance reports and exports
    Easily export messages, files, and audit logs in formats suitable for regulatory audits. Helps demonstrate adherence to organizational policies and supports governance requirements.

Zero trust security
  • Attribute-based channel access*
    Controls access to channels based on user attributes like role, department, or clearance level. Ensures sensitive conversations are only visible to authorized personnel.
  • Dynamic access controls by role/context*
    Import attributes from LDAP to automatically adjust user access in real time based on changing attributes or context. Prevents unauthorized access even as team structures or roles evolve.
  • Policy Decision Point (PDP) integration*
    Connects with enterprise PDPs to enforce access rules and automate policy checks. Keeps access decisions centralized while maintaining fine-grained control over all channels.

  • Data Transport (TLS) - Post-quantum security*
    Protects data in transit with TLS enhanced for post-quantum security. Safeguards communications against current and emerging cryptographic threats.
  • End-to-end encryption with post-quantum security*
    All messages and files are encrypted from sender to recipient with post-quantum algorithms. Ensures confidential information remains secure, even in highly sensitive environments.
Sovereign AI
  • Model-agnostic architecture
    Supports multiple AI models and frameworks. Enables flexibility to choose the best AI for your organization’s workflows without being locked into a single vendor.
  • BYO self-hosted LLM
    Bring your own large language model and run it within your secure environment. Provides full control over data and model behavior while staying compliant with internal policies.
  • Thread and channel summarization
    Automatically generate summaries of discussions. Helps teams quickly understand context, track key points, and make faster decisions.
  • Internal knowledge engine with RAG pipeline
    Connect AI to internal data sources via a retrieval-augmented generation (RAG) pipeline. Delivers accurate, context-aware responses without exposing sensitive data externally.
  • Source attribution
    All AI outputs link back to original sources. Ensures transparency, trust, and accountability in AI-assisted communications.
  • Role-based access controls
    Apply access policies to AI features based on user roles. Protects sensitive data and ensures only authorized personnel can use specific AI capabilities.
  • Data pipeline control and governance
    Manage and monitor how data flows through AI pipelines. Enables compliance with security, privacy, and operational policies.
  • Data sensitivity classification
    Enforce security by tagging data with classification levels and only returning results that match a user’s clearance. This keeps sensitive information protected, accessible only to authorized users, and ensures compliance with strict security policies.
  • Agentic RAG
    Intelligent retrieval with multi-step reasoning for actionable insights. Leverage AI agents to autonomously retrieve and generate insights.
  • Prompt augmention and guardrails
    Enhance AI prompts with context and safety constraints. Minimizes errors, biases, or unsafe outputs in sensitive environments.
  • Intelligent search*
    Planned AI-powered search across chats, threads, and files. Will help teams find relevant information faster with context-aware intelligence.
  • Model Context Protocol (MCP) support*
    MCP support lets AI securely access enterprise systems, retrieve knowledge, and trigger AI agents in real time, without leaving the platform. This turns conversations into context-aware, cross-system actions for faster, smarter decisions at scale.
Cross-agency collaboration
  • Native Matrix Federation
    Rocket.Chat has transitioned to a native implementation of Matrix-compatible federation, moving away from the Synapse-based home server model. This shift enhances scalability, reliability, and performance, ensuring seamless and secure communication across federated Rocket.Chat instances and Matrix-compatible platforms. Agencies can now collaborate more effectively, breaking down silos while maintaining control over their data.
  • Federated Rocket.Chat workspaces
    Connect multiple Rocket.Chat instances across agencies. Share messages, files, and discussions securely while retaining workspace-specific governance.
  • Secure multimedia sharing
    Exchange files, audio, and attachments safely across federated environments. Ensures sensitive content is protected while enabling operational collaboration.
  • Search and join federated rooms*
    Discover and participate in channels across federated networks. Makes cross-agency collaboration efficient without compromising security.
  • External user invitations
    Invite external participants with granular access control. Ensures sensitive discussions are only visible to authorized users.
  • Threaded discussions and searchable history
    Maintain conversation context with threads and persistent history across federated environments. Keeps all critical communication accessible and auditable.
Operational continuity and support
  • Mission-critical 24×7 support
  • 30-minute response for high-severity incidents
  • Expedited issue resolution
  • Hotline access to Rocket.Chat experts
  • Professional services
Custom users

* Planned for release in 2025

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FAQs

Can Rocket.Chat be deployed in secure or classified environments?
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Deployed by secure organizations globally

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