Secure collaboration for UK government,
defence and public sector operations

Deliver a Collaborative Working Environment (CWE) that supports policy delivery, operational coordination,
and secure information sharing across departments, partners, and coalition stakeholders.

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Deployed by secure organizations globally

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CWEs define UK’s operational advantage

Classified teams across the UK need CWEs that are secure, sovereign and interoperable, supporting cross-government delivery, MOD operations and coalition information sharing.

52%

UK organizations are transitioning away
from US cloud providers to strengthen
sovereign control.

Digit News (June 2025)
90,000

cyber attacks targeted MOD networks
over the past two years.

UK Parliament - Defence Committee (2025)
74%

UK central government systems are
legacy, limiting resilience and visibility.

State of Digital Government review

Collaboration designed for high-assurance environments

Used where policy, architecture or operational risk constrain standard platforms.

Operate in restricted or degraded networks, including air-gapped scenarios.

Support cross-agency and coalition operations without collapsing boundaries.

Enforce policy-driven access by programme, partner or sensitivity.

Enable out-of-band and incident communications when primary systems fail.

Finance-Intel chat showing an urgent budget proposal PDF shared by Emily Turner, with a video call featuring two people, connected to Airgapped, Cloud, and On-premise security icons.

Why UK public sector teams choose Rocket.Chat

Collaboration designed for high-assurance environments where policy,
architecture, or operational risk constrain standard platforms.

Maintain operational continuity

Keep teams connected during incidents, outages or degraded connectivity, including in restricted and disconnected environments.

Retain control of data and operations

Run on-premises, in UK cloud, or in air-gapped and restricted networks so sensitive collaboration stays aligned to sovereign and policy requirements.

Collaborate across agencies

Work with departments, partners and allies using governed collaboration instead of unmanaged tool sprawl.

Strengthen governance and oversight

Apply fine-grained access control and auditability that stands up to regulated operational scrutiny.

Secure mission briefing chat interface showing messages discussing a potential threat, an ongoing call with video thumbnails of two participants, and a PDF file upload labeled Threat assessment.
Secure mission briefing chat interface showing messages discussing a potential threat, an ongoing call with video thumbnails of two participants, and a PDF file upload labeled Threat assessment.
Secure mission briefing chat interface showing messages discussing a potential threat, an ongoing call with video thumbnails of two participants, and a PDF file upload labeled Threat assessment.
Secure mission briefing chat interface showing messages discussing a potential threat, an ongoing call with video thumbnails of two participants, and a PDF file upload labeled Threat assessment.

Enabling secure collaboration across UK sectors

From local councils to national operations, Rocket.Chat keeps conversations secure, data under UK control,
and critical teams connected—across networks and organisations.

Video call interface showing a woman and a man in business attire with chat messages about energy policy review and a PDF attachment.

Cabinet-wide policy rollouts

Coordinate decisions, briefings and approvals across departments with controlled access, auditability and policy-based retention.

Man in camouflage military uniform having a conversation with another person, with chat messages overlay showing a mission intel update and confirmation.

Command-to-field coordination

Connect MOD command, deployed units and partners using governed channels and federation, even in restricted or air-gapped environments.

Chat channel named critical-incident with messages from Jack Tyler stating failover completed and Emily Chen logging audit and tagging incident review.

Incident response

Stand up rapid, auditable operational rooms for law enforcement and public safety teams to share situational awareness across agencies.

The foundation of secure, trusted CWEs

Rocket.Chat is engineered for environments where collaboration must be resilient, controlled and interoperable.

Policy-driven access

Enforce RBAC and ABAC with identity integration and separation of duties, controlling access by role, programme or sensitivity.

Audit & traceability

Maintain auditable records across messages, files and admin actions to support oversight, assurance and investigation.

Governed federation

Share information across organisations using explicit policies that define what can be shared and under which conditions.

Operational extensibility

Integrate mission systems using APIs and apps, extending collaboration without disrupting existing platforms.

Built-in governance

Apply retention, moderation, export controls and operational holds aligned to departmental policy and handling rules.

Resilient architecture

Deploy multi-instance or microservices architectures for availability in restricted, degraded or high-demand environments.

Meet UK public sector security 
and assurance expectations

Rocket.Chat supports the security and assurance expectations common to UK government, defence and CNI environments.

Three engineers in professional attire discussing work near computer screens showing robotic arm designs in a modern industrial workspace.
Three engineers in professional attire discussing work near computer screens showing robotic arm designs in a modern industrial workspace.
Three engineers in professional attire discussing work near computer screens showing robotic arm designs in a modern industrial workspace.
Three engineers in professional attire discussing work near computer screens showing robotic arm designs in a modern industrial workspace.

Enabling secure law enforcement collaboration with Rocket.Chat

A UK central government department responsible for national security, borders and law enforcement adopted Rocket.Chat on AWS to support teams handling highly sensitive data, including information classified as OFFICIAL-SENSITIVE.

This enabled secure messaging and link sharing around core operational systems, maintained data sovereignty, and provided a policy-aligned alternative for high-assurance collaboration where standard platforms could not be used.


This reference is anonymised at the customer’s request.

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Proven routes to procure and deploy with confidence

Rocket.Chat can be procured through routes that fit UK public sector commercial and delivery models.

Direct procurement for licensing and support.

Partner-led delivery through system integrators and specialist secure collaboration providers.

Procurement support pack available to streamline security, architecture and governance review (e.g., DPIA inputs, security documentation, deployment patterns, support model and commercial structure).

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