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Rocket.Chat Enterprise

Designed for security-centric organizations that operate at scale

Rocket.Chat Enterprise is built to fit the way enterprise organizations collaborate and beyond. Backed by advanced collaboration workflows and enterprise-grade security and scalability.

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Trusted by 12M+ users
in over 150 countries

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Advanced non-siloed collaboration for larger teams

Enable teams to securely and effectively interact with each other, with partners, or any external organization from a single platform. Break down silos, reduce context switching and accelerate cross-functional collaboration.

"We wanted to make daily work for our workers as seamless as possible and equip them with the tools they need without compromising on data security and privacy.”
Rene Jahnke
Solution Architect, the City of Cologne

Omnichannel customer service at scale

Provide a single interface for customer service representatives to communicate and efficiently support large external audiences like customers, citizens, and patients over their preferred channel.

"We have already supported over 1M citizen cases using Rocket.Chat. Today, the solution is absolutely critical to our day-to-day operations."
Erik Arnesen
Head of IT, Public Defender’s Office of the State of São Paulo (DPESP)

Backed by enterprise-grade security for highly-regulated environments

Your data's security is our priority. Communicate with peace of mind thanks to premium compliance and advanced user management features available only in Rocket.Chat Enterprise.

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180+ custom roles and permissions mapped to your org structure
Audit panel
Data loss prevention
Mobile device management
Message auditing and reporting

Flexible and extensible to fit unique business needs

Say goodbye to the chaos of app switching. Rocket.Chat integrates seamlessly with numerous third-party apps and tools, making workflows more efficient.
Don't see the app you're looking for in our marketplace? Create apps using pre-built components from our Apps-Engine framework in a matter of weeks.

Embeddable to your mobile or web app

One size doesn't fit all, and that's where Rocket.Chat shines. Leverage our chat engine to embed custom chat experiences into your existing mobile and web app.
Power high-volume messaging on our scalable infrastructure built for security and reliability.

Scale with confidence

Microservices
Be more agile and save on infrastructure expenses with microservices architecture - the more efficient and scalable architecture that supports your growth needs.
Multiple instances
Deploy Rocket.Chat in multiple instances to form a cluster. Manage large volumes of users and reduce downtime rates.
Users and external contacts
We can support as many users and external contacts as your organization requires.

We are committed to your success

From implementation support to in-the moment troubleshooting, we’re here to help you build, scale and make the most of Rocket.Chat.

Professional services

Hands-on professional services for data migration, implementation, design, upgrading and scaling.

Premium support

24/7 phone and email assistance, mission critical response time of 30 min and personalized help from a dedicated CSM.

Advanced cloud hosting plans

Choose between Premium (AWS hosted in select regions, 99.9% Availability SLA, volume limits) and Dedicated (available in all AWS regions, 99.9% Availability SLA, no volume limits).

Enterprise organizations with the highest security standards trust Rocket.Chat to protect their communications

Audi
“Slack wasn’t a real alternative for us at that time, because it was SaaS. For data privacy concerns, we needed something that we could host ourselves.”
City of Cologne
“...it’s secure, open source, and can be operated on-premise. The performance of Rocket.Chat over the years convinced us to migrate from the Community to Enterprise edition”
Mobility 4 Public Safety
"We needed a highly secure messaging platform to communicate across US government agencies. Rocket.Chat met all of our requirements."
Deutsche Bahn
"At Deutsche Bahn, we chose Rocket.Chat over Mattermost. Rocket.Chat was very open to our contributions, which was important for us.”
Gov of British Columbia
“We couldn’t use a cloud-based solution because of legislative, policy, and security requirements. We needed something very similar, but more secure."
Audi
“Slack wasn’t a real alternative for us at that time, because it was SaaS. For data privacy concerns, we needed something that we could host ourselves.”
City of Cologne
“...it’s secure, open source, and can be operated on-premise. The performance of Rocket.Chat over the years convinced us to migrate from the Community to Enterprise edition”
Mobility 4 Public Safety
"We needed a highly secure messaging platform to communicate across US government agencies. Rocket.Chat met all of our requirements."
Gov of British Columbia
“We couldn’t use a cloud-based solution because of legislative, policy, and security requirements. We needed something very similar, but more secure."
Gov of British Columbia
“We couldn’t use a cloud-based solution because of legislative, policy, and security requirements. We needed something very similar, but more secure."