The need to protect your critical infrastructure from cyberattacks
60%
Of utilities have experienced at least one cyber incident that disrupted operations in the past three years.
2023 survey by the Ponemon Institute
$5.72 million
Is the average cost of a data breach in the energy sector significantly higher than the global average of $4.45 mil.
IBM "Cost of a Data Breach Report 2023"
60%
Of utilities in North America are still reliant on outdated legacy systems, which are more vulnerable to cyber-attacks.
The Forbes
Trusted by 12M+ users in over 150 countries
Choose from team collaboration features, citizen communication capabilities, or both to deliver a Total Experience.
Keep teams aligned and operations running smoothly at all times
One platform for seamless collaboration with internal teams, external suppliers, regulators, and the general public.
Unify a hybrid workforce
Utilize real-time chat, video conferencing, and file sharing to connect the office and distributed field workforce. Rocket.Chat is accessible from any device, keeping everyone in sync regardless of location.
Coordinate with external partners
Collaborate with external stakeholders directly from Rocket.Chat, regardless of which tool they use. Ensure federated, effective communications in emergencies, joint projects, and regional coordination efforts.
Respond to public inquiries
Leverage the built-in customer service capabilities to engage with your communities via their preferred channels. Provide agent-assisted or automated responses to public inquiries, feedback, and complaints.
Increase organizational resilience
Ensure out-of-band communication during a cyberattack, natural disaster, or operational incident. Coordinate responses, share critical information, and stay connected and aligned even in the most challenging circumstances.
Secure collaboration for the public sector
Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the Guide
Secure distance learning for Universities and Colleges
Learn how you can tackle the technological challenges of digital education in this detailed guide.
Get the Guide
Secure and effective collaboration for hybrid teams
Learn how to enable effective collaboration for your hybrid teams without compromising data security in this detailed guide.
Get the Guide
Secure & compliant customer engagement in Financial Services
Learn how you can communicate with your team, partners, and customers in a secure and compliant way .
Get the Guide
Exceptional digital patient experience compliant with HIPAA
Learn how you can provide exceptional patient experience via in-app chat in this detailed guide for healthcare providers, insurers, and Health Tech organizations.
Get the Guide
The most flexible secure communication platform, designed to support unique workflows
Pre-built apps
Integrate with apps available on our Marketplace to enhance security, collaboration, and operational efficiency.
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Custom apps
Create custom apps and integrations tailored to your organization's specific needs in weeks, not months, with our Apps-Engine toolkit.
Embedded chat
Looking to enable a custom in-app chat? Leverage our iframe, chat APIs and SDKs to embed chat functionality into your existing platform or app.
Professional services
From implementation to addressing specific use cases, our experts can help ensure that you get the most out of your investment in Rocket.Chat.
The #1 chat platform trusted by aerospace, military, and defense institutions
Deploy on-premise, in a private cloud, or use air gaps to prevent the leakage of confidential information
Rocket.Chat is being used in highly classified networks such as NIPRNet, SIPR & JWICS. The world's largest Federal System Integrators, DoD agencies, and other government organizations trust Rocket.Chat by choosing deployment options that assure data control, sovereignty, and mission resilience.
Secure collaboration for the public sector
Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the GuideBuilt for mission-critical environments
It provides the guardrails and safety net the critical infrastructure industry can't treat as optional.
Data ownership and sovereignty
Have complete control over your data by deploying Rocket.Chat on-premise or in air-gapped environments, which ensures the continuous availability of mission-critical applications and prevents unauthorized access.
Secure communication
End-to-end encryption and identification-only push notifications keep conversations private and confidential, ensuring the integrity and reliability of your operations.
Access control and data governance
Maintain control over your communications ecosystem. Audit conversations, access detailed auditing logs, control access to sensitive information, and use moderation capabilities.
Secure AI for operational excellence
Implement an on-premise AI solution that can be securely enriched with proprietary information. Summarize lengthy discussions and provide contextual insights to facilitate faster decision-making.
Regulatory compliance
Adhere to industry regulations and standards for secure communications to avoid fines and reputational damage. Rocket.Chat is ISO 27001 certified, SOC 2 compliant, and supports compliance with GDPR, NIS2, and CCPA.
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why CI organizations
choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why government agencies
choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why government agencies
choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
With Rocket.Chat AI, accelerate operations while maintaining full data autonomy
Data
sovereignty
Deploy a self-hosted LLM for complete control of your classified
information — data stays secure within your network.
Reliable
responses
Enrich your LLM with in-house knowledge using our RAG pipeline
for relevant responses — without having to expose your sensitive data.
Controlled data access
Manage data classifications and lineage metadata to restrict information access by user roles or clearance levels — ensuring data protection.
Maximize operational efficiency
Get context-driven answers to business queries using in-house data. Turn lengthy threads into actionable insights for faster, more informed decisions.
[.c-red]Juvare[.c-red], a global leader in critical incident management, utilized Rocket.Chat to innovate on the emergency preparedness playbook
Juvare is a leader in emergency preparedness, critical incident management, and response technology, connecting over 80% of state public health agencies, 3,500+ hospitals, 50+ federal agencies, and 500+ emergency management operations across the greater U.S., as well as a rapidly expanding international presence.
“Offering a modern embedded chat option for our clients provides real-time collaboration, improves user experience, promotes proactive problem solving, and enhances situational awareness. Crisis communication is critical, so providing faster response and easy access to internal and partner resources is a great value-add for those who use our products.”
Bryan Kaplan
EVP, Chief Information & Security Officer of Juvare
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why organizations choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment
(cloud, on-prem, or air-gapped)
(cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement
(SMS, email, WhatApp, and other)
(SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Unified communications with Multi-Level Security
Rocket.Chat is deployed in DoD, IC Community and Civilian Agencies up through IL7. We are ISO 27001 certified and VPAT - Section 508 compliant. Rocket.Chat is Iron Bank certified and verified as secure for use under the United States Department of Defense’s Platform One DevSecOps initiative.
Featured resources
A secure, on-premise solution to supercharge public defender support for millions of citizens
With the mission of providing free legal advice, human rights promotion, and defense at all levels, this public juridical service is available to low-income citizens. Sharing sensitive information with citizens called for the need of a platform such as Rocket.Chat with robust back-end security and customization options to cater to an organization’s unique needs.
"We have already supported over 1M citizen cases using Rocket.Chat. Today, the solution is absolutely critical to our day-to-day operations."
Erik Arnesen
Head of IT, Public Defender's Office of the State of São Paulo (DPESP)
A single platform to meet all state and local government communication needs
Public servants collaboration
Equip government teams with a practical and compliant digital tool to discuss projects and move beyond the inefficiencies of email.
Public
services
Offer authenticated digital support and guidance to citizens, enhancing accessibility to their rights.
Citizen
inquiries
Reduce the burden on non-emergency phone lines and automate responses to common questions.
Emergency
response
Ensure seamless interoperability and instant communication, empowering local and state stakeholders to effectively manage risks.
Security or convenience. Why not both?
Unquestionable regulatory compliance
01
Don’t risk hefty fines and endanger your business reputation. Keep your conversations private and compliant. Rocket.Chat has been deployed in the most rigorous environments. It supports compliance with GDPR, LGDP, HIPAA, FINRA, and more.
On-premise and air-gapped deployment
02
Exercise complete control over your conversations and exchanged data. Secure your conversations by leveraging secure, self-managed installation in your data center or deploy Rocket.Chat in network-isolated environments.
Self-hosted video communication
03
Extend your messaging experience to secure video communications by leveraging Rocket.Chat and Pexip partnership. Jump on protected video calls with citizens and colleagues without exposing your data.
Top-notch security capabilities
04
Guarantee conversation authenticity and auditability with advanced Single Contact ID and Conversation Retention/Export features. Restrict access to sensitive data through Role-Based Access Control.
“The only platform that made communication possible”
Rocket.Chat was, more often than not, the ONLY way that my Special Operations Task Force intel team and I could coordinate with our interagency counterparts. It always worked, it was universally used and respected, and it made otherwise-impossible cross-domain and cross-organizational communication possible.
Classified Naval Director
Director at Naval Agency
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why organizations choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
#1 Skype for Business Server replacement for secure and compliant collaboration
If Microsoft Teams or S4B Server Subscription Edition are not an option for your organization, the time to act is now. Look for an on-premises or sovereign cloud alternative with mission-critical data sovereignty features.
Minimize operational, financial, and safety risks with a secure communications solution.
Improve cyber resilience
Ensure employee and public safety
Protect personnel and customer privacy
Enhance incident response and recovery
Classified Naval Director
“Rocket.Chat was, more often than not, the ONLY way that my Special Operations Task Force intel team and I could coordinate with our interagency counterparts. It always worked, it was universally used and respected, and it made otherwise impossible cross-domain and cross-organizational communication possible.”
Director at Naval Agency
Erik Arnesen
“Within 2 months of using Rocket.Chat, we understood how efficient it was, so we wanted to scale with quality and stability. The team at Rocket.Chat understood how important it was for us to grow together.”
Head of IT, Public Defender’s Office of the State of São Paulo (DPESP)
Niki Papazoglakis
"We needed a highly secure messaging platform to communicate across US government agencies. Rocket.Chat met all requirements and was the perfect choice to provide a secure platform across desktop and mobile environments."
CEO at Mobility 4 Public Safety
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Our current contract vehicles
Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
NNG15SD09B
GSA Contract #:
47QSEA20D009S
47QSEA20D009S
Talk to our experts about deploying Rocket.Chat in an air-gapped environment to achieve maximum security and legal compliance.
Tom Strobel
Sr. Director Enterprise Sales
tom.strobel@rocket.chat
Our partners in Europe
Rocket.Chat possesses the following licenses through which government agencies can place orders
Further resources for
Learn more about the latest
Our current contract vehicles
Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
NNG15SD09B
GSA Contract #:
47QSEA20D009S
47QSEA20D009S
