Secure and efficient communication is crucial for uninterrupted operations, compliance, and maintaining public trust
900%
increase in cyberattacks on the public sector since 2019
National Cyber Security Centre
By 2026
Government Total Experience approaches will boost satisfaction metrics for both Customer Experience and Employee Experience by 50%.
Gartner
€ 2,381,309,317
Cumulative sum of GDPR fines since 2018
EQS Group
Trusted by 12M+ users in over 150 countries
Choose from team collaboration features, citizen communication capabilities, or both to deliver a Total Experience.
Avoid the legal risks tied to public sector workers using personal apps
Equip your teams with a platform that goes beyond messaging, promoting productive and compliant collaboration.
Drive results with a fully-featured communications platform
Send messages in channels, groups, and discussions. Share files and talk via secure video calls. Have all conversation history available in one place.
Take control of your data
Rely on the highest security standards. Our data security approach addresses governance requirements, risk prevention, and legal compliance with GDPR, LGPD, and other key data privacy regulations.
Foster cross-agency collaboration
Connect with external collaborators via secure Matrix federation protocol. Improve communication and team collaboration efforts across agencies & departments regardless of the tool they use.
Integrate with your everyday tools to keep work connected
Easily integrate pre-existing apps like Solar, HubSpot, Salesforce, among dozens of other options, or easily develop your own integration through our AppsEngine.
Secure collaboration for the public sector
Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the Guide
Secure distance learning for Universities and Colleges
Learn how you can tackle the technological challenges of digital education in this detailed guide.
Get the Guide
Secure and effective collaboration for hybrid teams
Learn how to enable effective collaboration for your hybrid teams without compromising data security in this detailed guide.
Get the Guide
Secure & compliant customer engagement in Financial Services
Learn how you can communicate with your team, partners, and customers in a secure and compliant way .
Get the Guide
Exceptional digital patient experience compliant with HIPAA
Learn how you can provide exceptional patient experience via in-app chat in this detailed guide for healthcare providers, insurers, and Health Tech organizations.
Get the Guide
The #1 chat platform trusted by aerospace, military, and defense institutions
Deploy on-premise, in a private cloud, or use air gaps to prevent the leakage of confidential information
Rocket.Chat is being used in highly classified networks such as NIPRNet, SIPR & JWICS. The world's largest Federal System Integrators, DoD agencies, and other government organizations trust Rocket.Chat by choosing deployment options that assure data control, sovereignty, and mission resilience.
Secure collaboration for the public sector
Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the GuideThe City of Cologne relies on Rocket.Chat for secure and compliant digital collaboration for over 20,000 employees distributed across 9 departments and 50 offices
The city utilized Rocket.Chat to protect the privacy of various work environments, enabling employees to collaborate effectively while adhering to data protection policies.
"We wanted to make daily work of our workers as seamless as possible and equip them with the tools they need without compromising on data security and privacy.”
Rene Jahnke
Solution Architect, the City of Cologne
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why organizations choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why defense organizations choose Rocket.Chat
Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why universities choose Rocket.Chat
Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why healthcare organizations choose Rocket.Chat
Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why financial institutions and FinTech companies choose Rocket.Chat
Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why privacy-conscious Tech companies choose Rocket.Chat
Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Unified communications with Multi-Level Security
Rocket.Chat is deployed in DoD, IC Community and Civilian Agencies up through IL7. We are ISO 27001 certified and VPAT - Section 508 compliant. Rocket.Chat is Iron Bank certified and verified as secure for use under the United States Department of Defense’s Platform One DevSecOps initiative.
Featured resources
Reduce digital friction for citizens
Engage with citizens securely through their preferred channels from a single inbox.
Ensure reliable interactions
Use a multi-factor identity verification system to confirm that the attendance is delivered to the proper citizen, verifying that the person receiving the service is truly who they claim to be, avoiding fraud.
Resolve citizen requests more efficiently
Leverage smart chat routing, canned responses, AI summarization, priority indicators, and bot integrations to work smarter, enhance service quality, and optimize costs on a large scale operation.
Empower citizen-support teams to be data-driven and act faster
Intuitive dashboards and real-time data to gain insights across CX and balance support workload. Easily track and get insights into your team’s real time performance.
Safeguard your citizen data with best in-class security standards
Comply with strict regulations by having access to the complete chat history, chat transcript exports and a role-based permission system.
A secure, on-premise solution to supercharge public defender support for millions of citizens
With the mission of providing free legal advice, human rights promotion, and defense at all levels, this public juridical service is available to low-income citizens. Sharing sensitive information with citizens called for the need of a platform such as Rocket.Chat with robust back-end security and customization options to cater to an organization’s unique needs.
"We have already supported over 1M citizen cases using Rocket.Chat. Today, the solution is absolutely critical to our day-to-day operations."
Erik Arnesen
Head of IT, Public Defender's Office of the State of São Paulo (DPESP)
A single platform to meet all state and local government communication needs
Public servants collaboration
Equip government teams with a practical and compliant digital tool to discuss projects and move beyond the inefficiencies of email.
Public
services
Offer authenticated digital support and guidance to citizens, enhancing accessibility to their rights.
Citizen
inquiries
Reduce the burden on non-emergency phone lines and automate responses to common questions.
Emergency
response
Ensure seamless interoperability and instant communication, empowering local and state stakeholders to effectively manage risks.
Security or convenience. Why not both?
Unquestionable regulatory compliance
01
Don’t risk hefty fines and endanger your business reputation. Keep your conversations private and compliant. Rocket.Chat has been deployed in the most rigorous environments. It supports compliance with GDPR, LGDP, HIPAA, FINRA, and more.
On-premise and air-gapped deployment
02
Exercise complete control over your conversations and exchanged data. Secure your conversations by leveraging secure, self-managed installation in your data center or deploy Rocket.Chat in network-isolated environments.
Self-hosted video communication
03
Extend your messaging experience to secure video communications by leveraging Rocket.Chat and Pexip partnership. Jump on protected video calls with citizens and colleagues without exposing your data.
Top-notch security capabilities
04
Guarantee conversation authenticity and auditability with advanced Single Contact ID and Conversation Retention/Export features. Restrict access to sensitive data through Role-Based Access Control.
“The only platform that made communication possible”
Rocket.Chat was, more often than not, the ONLY way that my Special Operations Task Force intel team and I could coordinate with our interagency counterparts. It always worked, it was universally used and respected, and it made otherwise-impossible cross-domain and cross-organizational communication possible.
Classified Naval Director
Director at Naval Agency
What to look for in an Aerospace & Defense messaging app?
Feature and functionalities to look for in a secure aerospace & defense communications platform.
Self-hosted and air-gapped deployments
Secure data governance & sovereignty
End-to-end encryption
HIPAA, GDPR, ISO27001, Iron Bank compliance
Active directory/SAML/single sign-on
Multi-factor authentication
Role/permission-based access
Classified Naval Director
“Rocket.Chat was, more often than not, the ONLY way that my Special Operations Task Force intel team and I could coordinate with our interagency counterparts. It always worked, it was universally used and respected, and it made otherwise impossible cross-domain and cross-organizational communication possible.”
Director at Naval Agency
Erik Arnesen
“Within 2 months of using Rocket.Chat, we understood how efficient it was, so we wanted to scale with quality and stability. The team at Rocket.Chat understood how important it was for us to grow together.”
Head of IT, Public Defender’s Office of the State of São Paulo (DPESP)
Niki Papazoglakis
"We needed a highly secure messaging platform to communicate across US government agencies. Rocket.Chat met all requirements and was the perfect choice to provide a secure platform across desktop and mobile environments."
CEO at Mobility 4 Public Safety
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Our current contract vehicles
Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
NNG15SD09B
GSA Contract #:
47QSEA20D009S
47QSEA20D009S
Talk to our experts about deploying Rocket.Chat in an air-gapped environment to achieve maximum security and legal compliance.
Tom Strobel
Sr. Director Enterprise Sales
tom.strobel@rocket.chat
Our partners in Europe
Rocket.Chat possesses the following licenses through which government agencies can place orders
Further resources for
Learn more about the latest
Our current contract vehicles
Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
NNG15SD09B
GSA Contract #:
47QSEA20D009S
47QSEA20D009S
