A trusted advisor to government in Asia-Pacific.
Master Concept is a technology advisor and managed service provider headquartered in Hong Kong and Singapore, trusted by government agencies and enterprises for secure, scalable digital transformation, including secure communication and collaboration.
Email, consumer apps and data crossing borders.
Agencies relied on email, which was too slow for real-time coordination. To move faster, staff turned to consumer apps with no audit trail and no control over where data lived. Some departments adopted cloud tools that routed sensitive data through external servers, often across borders.
“Too many agencies were forced to use consumer apps or cloud services that simply don’t meet stringent security needs. Sensitive data could be exposed, and that’s a risk no government agency can afford.”
Self-hosted, customized, and connected.
Agencies deployed Rocket.Chat on their own infrastructure. They decide where data lives, who can access it and how long it is kept, so classified discussions stay within government walls.
- Internal systems integrated into one operational hub, such as weather alerts delivered straight to the right teams
- Working alongside MS Teams, so departments communicate across platforms without extra apps
- Governed AI to summarize conversations, translate summaries into local languages and pull insights from long threads
- Federation between separate Rocket.Chat deployments, each department keeping its own data
- Automated provisioning that places people in the right spaces from day one
“Government agencies needed to bring communications back within their perimeter. Rocket.Chat’s self-hosted deployment option puts full data control back in the hands of agencies.”
Control over sensitive data. Faster government.
Complete data control
Agencies define where information lives, for how long, and who sees it.
One secure platform
Fragmented, insecure apps replaced by a platform agencies fully govern.
Faster response
Messaging, file sharing, voice and video keep departments aligned.
Automated workflows
Alerts and system updates flow straight into the right channels.
“Such high levels of security, control and scale is what makes Rocket.Chat a trusted communication platform for daily government operations.”
Government
Government
Government