[.c-title-2]Provide the experience your clients expect [.c-red]without exposing[.c-red] their data[.c-title-2]

Rocket.Chat helps financial institutions build trusting relationships with their clients. It eliminates operational and compliance risk by making internal and external communications more secure

The need for secure communications in financial services

9 in 10

consumers want absolute omnichannel service

37%

more revenue generate customers who are fully engaged with their banks

35%

of people believe their bank provides effective customer service

238%

increase in cyber attacks against financial institutions in 2020

Trusted by 12M+ users in over 150 countries

Financial services companies can finally connect with everyone. Stress-free.

Centralize all your financial conversations under a single messaging app that complies with the highest security standards. Unlike other messaging solutions, Rocket.Chat makes it possible to securely connect with clients, colleagues, and vendors via their preferred communications channels.

Secure collaboration for the public sector

Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the Guide

Secure collaboration for the public sector

Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the Guide

Secure distance learning for Universities and Colleges

Learn how you can tackle the technological challenges of digital education in this detailed guide.
Get the Guide

Secure and effective collaboration for hybrid teams

Learn how to enable effective collaboration for your hybrid teams without compromising data security in this detailed guide.
Get the Guide

Secure & compliant customer engagement in Financial Services

Learn how you can communicate with your team, partners, and customers in a secure and compliant way .
Get the Guide

Exceptional digital patient experience compliant with HIPAA

Learn how you can provide exceptional patient experience via in-app chat in this detailed guide for healthcare providers, insurers, and Health Tech organizations.
Get the Guide

Keep Your clients’ data protected

Freely communicate with your clients without sacrificing their privacy.

With Rocket.Chat, financial service providers can anonymize and protect any client data exchanged. Choose from a premise-based or cloud-based compliant messaging app built by the highest security standards.

[.c-title-4]Connect with your clients via [.c-red]their[.c-red] favorite channels[.c-title-4]

Excellent customer care starts with excellent service. Connect with your clients via their favorite channels and ensure timely and relevant communications without asking customers to install a new app.
Rocket.Chat accelerated digital transformation in a way no other software could. In only two weeks, an entirely new omnichannel system was implemented.
Evailton Júnior
IT Manager at 4Linux
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why government agencies choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
BITV 2.0 Compliance
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why defense organizations choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why universities choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why healthcare organizations choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why financial institutions and FinTech companies choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why privacy-conscious Tech companies choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)

Improve operational efficiency

Help your agents be more productive, automate key touchpoints and securely communicate with external vendors.

"We went from 4 to a single support platform"

"Rocket.Chat accelerated digital transformation in a way no other software could. In only two weeks, an entirely new omnichannel system was implemented, allowing the support team to reduce their expensive tools clutter from 4 down to 1."
Evailton Júnior
IT Manager at 4Linux

What to look for in a compliant messaging app?

Must-have features and functionalities for privacy-conscious organizations in banking and finance.
On-premise key ownership
Active directory integration
End-to-end encryption
Full conversation history
Supports compliance with GDPR and HIPAA
Omnichannel communications
Mobile-friendly interface
Single sign-on

Our current contract vehicles

Rocket.Chat possesses the following licenses through which government agencies can place orders
GSA Contract #:
47QSEA20D009S
NASA SEWP:
NNG15SD09B

Our partners in Europe

Rocket.Chat possesses the following licenses through which government agencies can place orders
Open Modal