[.c-title-2]Provide the experience your clients expect [.c-red]without exposing[.c-red] their data[.c-title-2]

Rocket.Chat helps financial institutions build trusting relationships with their clients. It eliminates operational and compliance risk by making internal and external communications more secure

The need for secure communications in financial services

9 in 10

consumers want absolute omnichannel service

37%

more revenue generate customers who are fully engaged with their banks

35%

of people believe their bank provides effective customer service

238%

increase in cyber attacks against financial institutions in 2020

Financial services companies can finally connect with everyone. Stress-free.

Centralize all your financial conversations under a single messaging app that complies with the highest security standards. Unlike other messaging solutions, Rocket.Chat makes it possible to securely connect with clients, colleagues, and vendors via their preferred communications channels.

Keep Your clients’ data protected

Freely communicate with your clients without sacrificing their privacy.

Freely communicate with your clients without sacrificing their privacy.

With Rocket.Chat, financial service providers can anonymize and protect any client data exchanged. Choose from a premise-based or cloud-based compliant messaging app built by the highest security standards.

[.c-title-4]Connect with your clients via [.c-red]their[.c-red] favorite channels[.c-title-4]

Excellent customer care starts with excellent service. Connect with your clients via their favorite channels and ensure timely and relevant communications without asking patients to install a new app.
Rocket.Chat accelerated digital transformation in a way no other software could. In only two weeks, an entirely new omnichannel system was implemented.
Evailton Júnior
IT Manager at 4Linux

Improve operational efficiency

Help you agents be more productive, automate key touchpoints and securely communicate with external vendors.

"We went from 4 to a single support platform"

"Rocket.Chat accelerated digital transformation in a way no other software could. In only two weeks, an entirely new omnichannel system was implemented, allowing the support team to reduce their expensive tools clutter from 4 down to 1."
Evailton Júnior
IT Manager at 4Linux

What to look for in a compliant messaging app?

Must-have features and functionalities for privacy-councius organizations in banking and finance.
On-premise key ownership
Active directory integration
End-to-end encryption
Full conversation history
GDPR, HIPAA, and SOC 2 compliance
Omnichannel communications
Mobile-friendly interface
Single sign-on