[.c-title-2][.c-red]Privacy-first[.c-red] communications platform built for IT companies[.c-title-2]

Reliable, customizable, and scalable: meet the go-to communications platform for information technology companies looking for software flexibility and complete data protection.

[.c-title-2][.c-red]Privacy-first[.c-red] communications platform built for IT companies[.c-title-2]

Reliable, customizable, and scalable: meet the go-to communications platform for information technology companies looking for software flexibility and complete data protection.

The need for secure communications within IT companies

64%

the increase in email threats in 2020 due to the rise in digital activities related to Covid-19.

54%

of IT professionals think that remote workers are a greater security risk

61%

more than 6 in 10 IT companies suffered a ransomware attack in 2020

41%

of remote workers said they use unsecured personal apps to access work information

Trusted by 12M+ users in over 150 countries

Choose from team collaboration features, citizen communication capabilities, or both to deliver a Total Experience.

tech industry

Data protection or software flexibility. Why not both?

IT companies need a communications platform highly flexible and secure enough to keep their valuable data protected. Rocket.Chat provides both while enabling teams to be truly productive.

Secure collaboration for the public sector

Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the Guide

Secure distance learning for Universities and Colleges

Learn how you can tackle the technological challenges of digital education in this detailed guide.
Get the Guide

Secure and effective collaboration for hybrid teams

Learn how to enable effective collaboration for your hybrid teams without compromising data security in this detailed guide.
Get the Guide

Secure & compliant customer engagement in Financial Services

Learn how you can communicate with your team, partners, and customers in a secure and compliant way .
Get the Guide

Exceptional digital patient experience compliant with HIPAA

Learn how you can provide exceptional patient experience via in-app chat in this detailed guide for healthcare providers, insurers, and Health Tech organizations.
Get the Guide

The most flexible secure communication platform, designed to support unique workflows

Pre-built apps

Integrate with apps available on our Marketplace to enhance security, collaboration, and operational efficiency.

Custom apps

Create custom apps and integrations tailored to your organization's specific needs in weeks, not months, with our Apps-Engine toolkit.

Embedded chat

Looking to enable a custom in-app chat? Leverage our iframe, chat APIs and SDKs to embed chat functionality into your existing platform or app.

Professional services

From implementation to addressing specific use cases, our experts can help ensure that you get the most out of your investment in Rocket.Chat.

Freely communicate with any stakeholder without sacrificing data privacy

Have real-time conversations with internal and external stakeholders with peace of mind. Decide whether to self-host their instance on-premises on a secure environment that can even be air-gapped in their private network or choose a cloud-based ISO 27001 certified deployment.

Secure collaboration for the public sector

Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the Guide

Centralize and control your communication ecosystem

Bring all your communications and productivity tools into a single platform without compromising data security.
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why CI organizations
choose Rocket.Chat

Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why government agencies
choose Rocket.Chat

Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why government agencies
choose Rocket.Chat

Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)

With Rocket.Chat AI, accelerate operations while maintaining full data autonomy

Data
sovereignty


Deploy a self-hosted LLM for complete control of your classified
 information —  data stays secure within your network.

Reliable
responses


Enrich your LLM with in-house knowledge using our RAG pipeline 
for relevant responses — without having to expose your sensitive data.

Controlled data access


Manage data classifications and lineage metadata to restrict information access by user roles or clearance levels — ensuring data protection.

Maximize operational efficiency


Get context-driven answers to business queries using in-house data. Turn lengthy threads into actionable insights for faster, more informed decisions.

[.c-title-4][.c-red]Easily[.c-red] integrate Rocket.Chat with the ever-changing IT stack[.c-title-4]

Rocket.Chat is an API-driven communication hub, which means that companies can integrate it with any private cloud, building automated workflows with project tools, including Jira and Confluence, and solving development issues faster.
As an IT company, we tried different platforms — without question Rocket.Chat is the best. I love how it centralizes conversations in one secure space, which is extremely useful for high-security-level discussions
Pierre Ozoux
Co-founder at IndieHosters
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why organizations choose Rocket.Chat

Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment
(cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement
(SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why defense organizations choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why universities choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why healthcare organizations choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why financial institutions and FinTech companies choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why privacy-conscious Tech companies choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)

A secure, on-premise solution to supercharge public defender support for millions of citizens


With the mission of providing free legal advice, human rights promotion, and defense at all levels, this public juridical service is available to low-income citizens.

Sharing sensitive information with citizens called for the need of a platform such as Rocket.Chat with robust back-end security and customization options to cater to an organization’s unique needs.
"We have already supported over 1M citizen cases using Rocket.Chat. Today, the solution is absolutely critical to our day-to-day operations."

Erik Arnesen
Head of IT, Public Defender's Office of the State of São Paulo (DPESP)

A single platform to meet all state and local government communication needs

Public servants collaboration


Equip government teams with a practical and compliant digital tool to discuss projects and move beyond the inefficiencies of email.

Public
services


Offer authenticated digital support and guidance to citizens, enhancing accessibility to their rights.

Citizen
inquiries


Reduce the burden on non-emergency phone lines and automate responses to common questions.

Emergency
response


Ensure seamless interoperability and instant communication, empowering local and state stakeholders to effectively manage risks.

Security or convenience. Why not both?

“If it’s strong enough for a cybersecurity company, it's secure for any business.”

Knowing Rocket.Chat is secure means that we can have conversations there. If Rocket.Chat is strong enough for a cybersecurity company to be confident in using it, then it’s probably secure enough for whatever your business is.
Josh Eklow​
Marketing Manager at Onshore Cybersecurity
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why organizations choose Rocket.Chat

Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)

#1 Skype for Business Server replacement for secure and compliant collaboration

If Microsoft Teams or S4B Server Subscription Edition are not an option for your organization, the time to act is now. Look for an on-premises or sovereign cloud alternative with mission-critical data sovereignty features.

What to look for in a communications platform for IT companies?

If you are looking for a flexible, scalable, and secure communications platform, look for these features.
Self-hosted deployment
Active directory integration
HIPAA, GDPR, ISO27001 compliance
Active directory/SAML/single sign-on
Role/permission-based access
End-to-end encryption
Unlimited conversation history
Omnichannel communications
Classified Naval Director
“Rocket.Chat was, more often than not, the ONLY way that my Special Operations Task Force intel team and I could coordinate with our interagency counterparts. It always worked, it was universally used and respected, and it made otherwise impossible cross-domain and cross-organizational communication possible.”
Director at Naval Agency
Erik Arnesen Image
Erik Arnesen
“Within 2 months of using Rocket.Chat, we understood how efficient it was, so we wanted to scale with quality and stability. The team at Rocket.Chat understood how important it was for us to grow together.”
Head of IT, Public Defender’s Office of the State of São Paulo (DPESP)
Niki Testimonial
Niki Papazoglakis
"We needed a highly secure messaging platform to communicate across US government agencies. Rocket.Chat met all requirements and was the perfect choice to provide a secure platform across desktop and mobile environments."
CEO at Mobility 4 Public Safety

Our current contract vehicles

Rocket.Chat possesses the following licenses through which government agencies can place orders
GSA Contract #:
47QSEA20D009S
NASA SEWP:
NNG15SD09B

Our current contract vehicles

Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
GSA Contract #:
47QSEA20D009S

Talk to our experts about deploying Rocket.Chat in an air-gapped environment to achieve maximum security and legal compliance.

Tom Strobel
Sr. Director Enterprise Sales
tom.strobel@rocket.chat

Our partners in Europe

Rocket.Chat possesses the following licenses through which government agencies can place orders

Further resources for 

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Mar 10, 2022
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7 reasons why team communication is important in the workplace

Aug 29, 2022
Team Collaboration

10 best instant messaging platforms

Our current contract vehicles

Rocket.Chat possesses the following licenses through which government agencies can place orders
GSA Contract #:
47QSEA20D009S
NASA SEWP:
NNG15SD09B

Our current contract vehicles

Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
GSA Contract #:
47QSEA20D009S

Talk to our experts about deploying Rocket.Chat in an air-gapped environment to achieve maximum security and legal compliance.

Tom Strobel
Sr. Director Enterprise Sales
tom.strobel@rocket.chat
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