10 best team communication apps to use in 2022

Sara Ana Cemazar
June 2, 2022
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5
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Team communication apps are essential to successful digital workplaces. Remote workers around the world depend on communication with their colleagues to effectively collaborate on important projects.

Today, we’re surrounded by numerous workplace technologies. Yet, it seems like the simple instant messaging apps have made the most impact on our remote and digital work experience.

There are numerous team communication apps on the market today. Slack and Microsoft Teams aren’t the only options you have, and there are many alternatives to both apps. 

It might be difficult to evaluate the best communication app for your team. We’ve reviewed the best to help you make the right choice.

10 best team communication apps

Here, we bring you the review of the best instant messaging platforms. We evaluated them according to their functionalities and price. See the table below for their price comparison:

team communication apps comparison

Rocket.Chat

Rocket.Chat is an ideal choice for privacy-conscious organizations looking for a secure communication app. 

team communication apps

This workplace communication platform is designed as a messaging-first app that allows users to communicate in teams, channels, discussions, and direct messages. It also supports voice messages and video calls - provided by Jitsi and Pexip, but integrated within Rocket.Chat.

Rocket.Chat is the preferred team communication app among organizations in highly-regulated industries such as government and defense, healthcare, and education. This is due to its flexible open-source nature and the ability to deploy the app on-premise. The combination of the two ensures unmatched data sovereignty while enabling the best team communication practices.

Pricing: Rocket.Chat’s self-managed pricing plan has a free community version. SaaS version pricing starts with €2 per user per month, while the Golden SaaS version includes tiered pricing and volume discount.

Chanty

Chanty is a popular team communication app that ensures a simple and intuitive user experience. Besides instant messaging features, this workplace communication app enables users to stay organized with simple task management.

Chanty also allows users to share text, images, videos, and other content formats. Team members can also save innovative ideas with pins.

Integrations with tools such as MailChimp, GitLab, and Google Drive make it possible to keep the work streamlined and save time from switching between apps.

Pricing: Chanty has a simple free plan for teams smaller than 10 members, while bigger teams will get more features and functionalities starting from €3 per user per month.

Ryver

Ryver is a combination of a team collaboration app and messaging app. This 2-in-1 combo allows teams to organize their communication in a streamlined way and simply track their collaborative work.

team communication apps

On the communication side, Ryver allows teams to communicate via direct messages, in teams, and in wider forums - which are great for company announcements. With their Task feature, users can turn conversations into actions and track their progress.

Ryver has video and voice calls included in their beta version only, so you’ll have to count on a different solution for syncing with your team members for now.

Pricing: $69 per month for up to 12 users, $129 per month for up to 30 users, and $4.67 per user per month for teams with more than 30 users.

Connecteam

Connecteam offers a wide array of workplace tech products - like an employee time clock, task management, employee training, and employee surveys. Among these is a team communication app, too. 

Considering Connecteam’s background, it’s not surprising that their communication app is more focused on top-down communication than on peer-to-peer. Still, employees can easily get in touch with their team members via chat.

The app allows employers to quickly reach their employees, but also to gather their feedback and thoughts. Moreover, it makes it easy for employees to find relevant information - such as benefits, protocols, and guidelines. Employers can also measure their communications’ impact with engagement rates and real-time updates.

Pricing: The lowest pricing plan is free for the first 50 users. Three other pricing tiers - Basic, Advanced, and Expert - start at $39, $79, and $159, respectively, for the first 50 users, charging additionally for bigger teams.

Flowdock

Flowdock is a messaging app that allows teams to organize their collaboration. Within this team communication app, users can color-code conversations and organize them by threads. Users can also engage in 1-on-1 conversations via chat.

Flowdock also supports video chat and screen sharing through one of their integrations, Appear.in. Other integrations allow users to receive real-time notifications from other tools.

To avoid interruptions in the workflow, team members can manage their notifications setting and improve their productivity.

A pattern that’s noticeable among user reviews on G2 includes suggestions to improve the user experience of the app, as it’s not always the easiest to get around.

Pricing: Flowdock offers a free plan to teams smaller than 5, to students, and to non-profits. The Standalone plan costs $3 per user per month, while the Enterprise plan includes more functionalities and costs $9 per user per month.

RingCentral MVP

RingCentral MVP is a team communication app that used to be called Glip. Considering that RingCentral is known for its contact center solutions, its MVP app also includes voice and video call functionalities.

team communication apps

Apart from that, RingCentral’s solution is interesting because it bridges the gap between internal and external team members, as well as customers. All conversations that are taking place can be managed from within one app.

This app’s design is clearly playing to RingCentral’s strong suits - audio and video calls - but messaging also works smoothly. Still, we’d recommend this solution as the best for teams that use calls as the first mean of communication with their colleagues.

Pricing: RingCentral MVP is more expensive than the communication apps we mentioned so far. There is no free plan, and the cheapest plan - Essential - includes messaging and phone features for up to 20 users for $14.99 per user per month. The price per user increases as more functionalities are added, and the most expensive plan is $37.49 per user per month.

Fleep

Fleep is another team communication app that includes collaboration features. Every conversation in Fleep features a Taskboard to track progress. There are other features that allow Fleep users to manage their work more effectively - like pinned messages, file drawer, and presence indicators.

team communication apps

You can also place audio and video calls through Fleep with the help of Whereby. There are several native integrations with popular workplace tools, but open API ensures that you can connect this team communication app with any software you want.

Pricing: Fleep has three pricing categories. The free version includes limited features. The Business plan offers extended features for €5 per user per month. The highest pricing tear is meant for large enterprises and includes volume discounts. 

Slack

Ah, Slack - the original team communication app! Did you know that Slack has been around since 2013? A true leader in the team chat apps market, Slack has set the bar high for other communication apps.

Teams love using Slack, but organizations find it harder and harder to justify its high price with so many Slack alternatives on the market.

Even though it was an instant messaging app first and foremost, Slack leaders recognized the right moment to introduce video and audio conferencing to the mix. Slack isn’t the preferred communication app in highly regulated industries though. Organizations working in such markets should consider looking for high data security features, among them self-deployment.

Pricing: Starting from $6.67 per person per month, up to $12.50 per user per month with expanded features, and custom prices for the widest range of functionalities. 

Flock

Flock is a team communication app that offers standard communication features such as channel messaging, video and voice conferencing, and voice notes. Teams can add guest users to Flock to improve collaboration with external stakeholders or clients. 

Flock has a unique feature called Me Tab, and it’s a simple workspace of your own to take notes or keep important links. So simple - yet allows users to write down their thoughts.

With Flock, you can share files, create to-dos, polls, and set reminders. It is a great workplace collaboration tool for teams that want simple collaboration features included in their main team communication app.

Pricing: Free for teams up to 20 members (with limited features), $4.50 per user per month for up to 100 team members, and custom pricing for larger teams or teams that need extended functionalities.

Brosix

Brosix is a team communication software that supports real-time communication with audio and video calls, in addition to text messaging. This team chat app ensures safe communication with end-to-end encryption and other security features.

When it comes to its functionalities, Brosix also provides certain collaboration features such as a whiteboard. It also has an integrated spell checker, which is a useful addition for dispersed team members that might not speak native English.

It’s interesting to note that Brosix offers some white-label features, meaning that you can apply your own logo to it and personalize the communication experience.

Pricing: Free for teams up to 3 members, $4 per user per month for the Business tier, and $6 per user per month with the widest range of features.

What features to look for in team communication apps?

Ease of use

According to our own research, 77% of employees see the ease of use as a top priority to look for in a messaging app. It’s simple: if a team chat app is simple and easy to use, team members will be more likely to use it. Then, team communication can flow unobstructed.

Scalability & flexibility

You want your instant messaging app to follow your organization as it grows. It’s important to check if the app is scalable and can work well for a small team as well as for a larger company.

Moreover, organizations in highly regulated industries might want to check the communication app’s flexibility as they need it to fit into their complex infrastructure. In both cases, open source solutions are a good choice.

Integrations

Integrating your team communication app with other solutions that your employees use is a good way to drive adoption in the early stages of implementation. Later on, integrations help app users streamline their work.

For example, Rocket.Chat’s recent integration with Trello enables team members to efficiently handle task management from within the communication app.

Another example is integration with HRIS - it can let teams know when a certain team member is out of the office, or when they’re celebrating a work anniversary.

High security standards

Remote work has also brought up the topic of online security. It has shown that business instant messaging needs to uphold higher security standards than consumer-oriented solutions.

Remote teams need to use encrypted messaging apps that support multi-factor authentication and include other security features.

➡️ Check out what are the most secure messaging apps on the market today.

Diverse communication channels

Workplace communication should be diverse. Most of the time, you will send a short message to your teammates, but sometimes, you also want to connect with them via video conferencing.

For some teams, voice and video calls are also important. Find out how your team prefers to communicate and look for fitting features in your next communication app. 

team communication apps

Biggest benefits of team communication apps

Effective and simple communication

Team communication apps are designed to mimic the messaging apps we use in our everyday lives. Since we communicate with our friends and family via instant messaging, it feels natural to do so at work, too.

For remote teams, the effective communication that these apps enable is crucial.

Faster response times

According to 70% of employees, the #1 benefit of instant messaging apps is faster response time. It’s true - emails are more often not responded to in comparison to team communication apps. This adds to the better communication flow throughout the organization.

More intuitive collaboration

Not only team communication but also team collaboration is easier with instant messaging apps. Working on joint projects requires smooth communication - via texting, video conferencing, sharing files, and more.

Increased productivity

It’s no wonder that you can expect productivity to rise when you introduce a team communication app to the organization. For remote teams, asynchronous communication is crucial in getting their work done. One of the staples of effective organizational communication calls for clear and simple communication in service of productivity.

Improving work relationships

Instant messaging at work doesn’t always have to concern work. Many teams have channels dedicated to off-work topics such as sports, random facts, good music, or something else. This helps to spark conversations among coworkers and leads to better team relationships.

Conclusion: how can you choose the best team communication app for your business?

Choosing your next team communication app isn’t easy with all these providers on the market. However, you have to start somewhere!
We advise you to narrow your search down to top 3 choices with research, and then review them more carefully during the free trial period. Pay attention to features we listed in one of the previous sections: ease of use, scalability and flexibility, integrations, security standards, and the diversity of communication means.

You can also always get in touch with sales representatives from each vendor and ask them to show you around the app. Your team’s voice should be the one that counts, so make sure your team likes the new app, as they’ll be more inclined to use it.

Sara is an SEO Strategist at Rocket.Chat. She is passionate about topics around digital transformation, workplace experience, open source, and data privacy and security.
Sara Ana Cemazar
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