eBooks

The role of in-app chat in providing exceptional patient experience

How can healthcare-related businesses use in-app chat to improve their patient experience?

Provide your email to get access

What's inside

The healthcare industry is getting increasingly digitalized. Patients are expecting more from their healthcare providers. In such an environment, in-app chat presents an opportunity for Health Tech companies, insurance businesses, and healthcare providers to connect with patients.

Real-time conversations on live chat are substituting phones when scheduling doctor appointments, but they can also do much more. This eBook discusses how in-app chat can support healthcare institutions in providing an excellent patient experience without compromising patients’ data privacy.

Learn about:

Which healthcare-related businesses can use in-app chat
Why is in-app chat important for the healthcare industry
How can in-app chat be used to enhance the patient experience
How to choose the right patient communication platform
How to apply in-app chat best practices without compromising patients' data privacy