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Customer story

Security experts. Living in Rocket.Chat.

U.S. cybersecurity firm onShore Security moved its whole company onto self-hosted Rocket.Chat, with full history on its own servers.

onShore Security
Industry
Cybersecurity
Use case
Secure, open-source internal collaboration
Deployment
On-premises
Results
The whole company works in Rocket.Chat
200+Users
01 · About

24/7 security monitoring since 1991.

onShore Security offers 24/7 real-time monitoring, correlation and network data analysis, trusted by banks and large U.S. institutions for an end-to-end view of their security.

02 · The challenge

Lost history and ignored emails.

onShore’s previous messaging tool did not keep chat history, so teams kept losing information. Email was the main channel, and leadership had little confidence messages were read.

Non-negotiables
  • On-premises hosting. Which ruled out SaaS and proprietary tools.
  • Open source. With a strong community and commercial support.
03 · The solution

On-premises, open-source, full history.

Rocket.Chat keeps full history on the server, and running it on-premises gives onShore a secure channel for sensitive conversations. Jitsi and Zoom start video calls with one click, and a BambooHR integration keeps HR updates in the same place.

“Rocket.Chat’s security gives us confidence. If it works for cybersecurity firms, it works for most businesses.”
Josh EklowMarketing Manager, onShore Security
04 · The outcome

The whole company lives in it.

Within a few months, daily communication moved from email into Rocket.Chat. Engineers and analysts track status, plans and technical detail in one place, and catch up from chat history instead of worrying about what they missed.