Higher ed needs a digital and more secure learning environment
73%
of provosts believe they will offer more online courses than before the pandemic
Inside Higher Ed
87%
of higher ed institutions say hybrid was the preferred approach to teaching
Inside Higher Ed
$447,000
the average cost of a ransomware attack against universities in 2020
EdScoop
17%
of all data breaches in the past decade occurred in higher education
EdScoop
Trusted by 12M+ users in over 150 countries
Choose from team collaboration features, citizen communication capabilities, or both to deliver a Total Experience.
education industry
Enabling internal and external collaboration in higher education
The ultimate communications platform where teachers, students, researchers, and other stakeholders come together.
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Ensure seamless student-teacher collaboration
Rocket.Chat’s flexibility enables teachers and students to set up various teams, channels, and discussions to better support synchronous and asynchronous communication, boost student engagement, and improve the digital learning experience.
Connect with other universities, external entities, and companies
With our guest user feature, you can invite external members to join and collaborate on specific projects without much administrative work to add them to your network. This enables cross-departmental and private-public research projects.
Communicate across other platforms such as Slack and MS Teams
Even if organizations and other universities you work with use different communication solutions such as Slack, MS Teams, and email, you don’t ever have to leave Rocket.Chat to connect with them.
Connect with future students and drive more admissions
Your university’s website is the very first touchpoint you make with future students. Leverage Rocket.Chat's live chat to answer student questions, provide useful information, and drive more new admissions.
Secure collaboration for the public sector
Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the Guide
Secure distance learning for Universities and Colleges
Learn how you can tackle the technological challenges of digital education in this detailed guide.
Get the Guide
Secure and effective collaboration for hybrid teams
Learn how to enable effective collaboration for your hybrid teams without compromising data security in this detailed guide.
Get the Guide
Secure & compliant customer engagement in Financial Services
Learn how you can communicate with your team, partners, and customers in a secure and compliant way .
Get the Guide
Exceptional digital patient experience compliant with HIPAA
Learn how you can provide exceptional patient experience via in-app chat in this detailed guide for healthcare providers, insurers, and Health Tech organizations.
Get the Guide
The most flexible secure communication platform, designed to support unique workflows
Pre-built apps
Integrate with apps available on our Marketplace to enhance security, collaboration, and operational efficiency.
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Custom apps
Create custom apps and integrations tailored to your organization's specific needs in weeks, not months, with our Apps-Engine toolkit.
Embedded chat
Looking to enable a custom in-app chat? Leverage our iframe, chat APIs and SDKs to embed chat functionality into your existing platform or app.
Professional services
From implementation to addressing specific use cases, our experts can help ensure that you get the most out of your investment in Rocket.Chat.
Shield your university’s digital environment
Rocket.Chat is an open-source collaboration platform that puts data privacy first. It offers on-premises deployment that helps universities take full ownership of their data and stay compliant with GDPR and FERPA.
Secure collaboration for the public sector
Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the GuideHelping universities drive and succeed in their digital transformation initiatives
DX in higher education makes learning more accessible to everyone. Technologies such as Rocket.Chat make education more interactive, customizable, efficient, and streamlined.
Provide exceptional student experience
Students can ask questions and stay informed with class- or project-based channels. Professors can keep the conversation going with virtual lectures and online office hours.
Integrate with your university’s existing tech stack
Using Moodle, Next.Cloud, Jitsi, BBB, Zoom, and other technologies? You can integrate them all with Rocket.Chat.
Leverage the flexibility of open-source
Our open-source nature makes it easy to adjust the platform based on universities’ specific needs. Use white labeling to match your university’s recognizable brand.
Automate repetitive tasks
Use bots to make learning more fun and to automate repetitive tasks such as new student welcomes, student onboardings, holiday announcements, frequent FAQs, and many more.
Reduce administration workload
College counselors have limited time to support hundreds of students. Chatbots focused on the admission process can support students in this challenging and important process.
Streamline access management
Advanced access management and LDAP/Active Directory integration are crucial for universities with internal and external stakeholders. Manage teacher, student, staff, and guest user access on multiple levels.
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why CI organizations
choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why government agencies
choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why government agencies
choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
With Rocket.Chat AI, accelerate operations while maintaining full data autonomy
Data
sovereignty
Deploy a self-hosted LLM for complete control of your classified information — data stays secure within your network.
Reliable
responses
Enrich your LLM with in-house knowledge using our RAG pipeline for relevant responses — without having to expose your sensitive data.
Controlled data access
Manage data classifications and lineage metadata to restrict information access by user roles or clearance levels — ensuring data protection.
Maximize operational efficiency
Get context-driven answers to business queries using in-house data. Turn lengthy threads into actionable insights for faster, more informed decisions.
[.c-title-4]Driving digital transformation in over [.c-red]700 schools and universities[.c-red][.c-title-4]
Over 700 universities across the world use Rocket.Chat to improve the hybrid learning experience and securely collaborate with internal and external stakeholders.
"Rocket.Chat was the solution to conduct our online academic events. It's been amazing, our community is very active and seems to love it! Thank you for your incredible work!"
Alexander Rush
Associate Professor at Cornell University
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why organizations choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment
(cloud, on-prem, or air-gapped)
(cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement
(SMS, email, WhatApp, and other)
(SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Featured resources
A secure, on-premise solution to supercharge public defender support for millions of citizens
With the mission of providing free legal advice, human rights promotion, and defense at all levels, this public juridical service is available to low-income citizens. Sharing sensitive information with citizens called for the need of a platform such as Rocket.Chat with robust back-end security and customization options to cater to an organization’s unique needs.
"We have already supported over 1M citizen cases using Rocket.Chat. Today, the solution is absolutely critical to our day-to-day operations."
Erik Arnesen
Head of IT, Public Defender's Office of the State of São Paulo (DPESP)
A single platform to meet all state and local government communication needs
Public servants collaboration
Equip government teams with a practical and compliant digital tool to discuss projects and move beyond the inefficiencies of email.
Public
services
Offer authenticated digital support and guidance to citizens, enhancing accessibility to their rights.
Citizen
inquiries
Reduce the burden on non-emergency phone lines and automate responses to common questions.
Emergency
response
Ensure seamless interoperability and instant communication, empowering local and state stakeholders to effectively manage risks.
Security or convenience. Why not both?
Unquestionable regulatory compliance
01
Don’t risk hefty fines and endanger your business reputation. Keep your conversations private and compliant. Rocket.Chat has been deployed in the most rigorous environments. It supports compliance with GDPR, LGDP, HIPAA, FINRA, and more.
On-premise and air-gapped deployment
02
Exercise complete control over your conversations and exchanged data. Secure your conversations by leveraging secure, self-managed installation in your data center or deploy Rocket.Chat in network-isolated environments.
Self-hosted video communication
03
Extend your messaging experience to secure video communications by leveraging Rocket.Chat and Pexip partnership. Jump on protected video calls with citizens and colleagues without exposing your data.
Top-notch security capabilities
04
Guarantee conversation authenticity and auditability with advanced Single Contact ID and Conversation Retention/Export features. Restrict access to sensitive data through Role-Based Access Control.
"We’ve integrated GitLab and Active Directory automation into a channel in Rocket.Chat"
“From a software design aspect we’ve integrated GitLab and Active Directory automation into a channel in Rocket.Chat. This allows those responsible to quickly get updates on changes in important repositories and status changes affected by automation. All without reading an email.”
Matthew Gill
System Administrator at Southeastern Louisiana University
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why organizations choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
#1 Skype for Business Server replacement for secure and compliant collaboration
If Microsoft Teams or S4B Server Subscription Edition are not an option for your organization, the time to act is now. Look for an on-premises or sovereign cloud alternative with mission-critical data sovereignty features.
Why privacy-conscious universities choose Rocket.Chat?
Privacy-conscious universities use Rocket.Chat because it offers on-prem deployment. Our Enterprise edition is built to make sure your university complies with the most rigorous regulations.
On-prem or cloud deployment options
LDAP/Active Directory integration
End-to-end encryption
Data sovereignty
ISO27001 and GDPR compliant configuration
Microservices infrastructure (high scalability and availability)
Designated 24x7 support and professional services
Classified Naval Director
“Rocket.Chat was, more often than not, the ONLY way that my Special Operations Task Force intel team and I could coordinate with our interagency counterparts. It always worked, it was universally used and respected, and it made otherwise impossible cross-domain and cross-organizational communication possible.”
Director at Naval Agency
Erik Arnesen
“Within 2 months of using Rocket.Chat, we understood how efficient it was, so we wanted to scale with quality and stability. The team at Rocket.Chat understood how important it was for us to grow together.”
Head of IT, Public Defender’s Office of the State of São Paulo (DPESP)
Niki Papazoglakis
"We needed a highly secure messaging platform to communicate across US government agencies. Rocket.Chat met all requirements and was the perfect choice to provide a secure platform across desktop and mobile environments."
CEO at Mobility 4 Public Safety
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Our current contract vehicles
Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
NNG15SD09B
GSA Contract #:
47QSEA20D009S
47QSEA20D009S
Talk to our experts about deploying Rocket.Chat in an air-gapped environment to achieve maximum security and legal compliance.
Tom Strobel
Sr. Director Enterprise Sales
tom.strobel@rocket.chat
Our partners in Europe
Rocket.Chat possesses the following licenses through which government agencies can place orders
Further resources for
education industry
Learn more about the latest
education industry trends
Our current contract vehicles
Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
NNG15SD09B
GSA Contract #:
47QSEA20D009S
47QSEA20D009S
